Kylie Ludeke

Kmartcorp

10.2008 - Current

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Collaborated with team members to achieve a cohesive and efficient store environment.
Met and exceeded sales targets consistently, contributing to overall team success.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Established rapport with customers using active listening and interpersonal skills.

Summary