KYLIE MAHON
Wheelers Hill,VIC
Summary
I've had an exciting career working as a Flight Attendant with both Emirates Airlines and Virgin Australia.
After my career in aviation I worked in the Automotive industry as a successful Aftermarket Manager within high volume dealerships.
More recently I have been working as a Novated Sales Consultant.
I'm extremely motivated to constantly develop my skills and grow professionally. I'm confident in my ability to lead others and deliver an unforgettable customer experience.
Overview
17
17
years of professional experience
Work History
Novated Sales Consultant
Fleetpartners
01.2023 - Current
- Actively managed new novated leasing enquires, explaining the benefits and building relationships with my customers.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation, upselling of aftermarket products and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Aftermarket Sales Manager
CRANBOURNE TOYOTA
06.2020 - 12.2023
- Promoted benefits and sold a range of Aftermarket products to new and used car sale guests.
- Implemented systems and procedures to increase sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained up-to-date sales log.
- Provided post sale support to customers.
Aftermarket Sales Manager
Binks Ford
05.2016 - 04.2018
- Promoted benefits of aftermarket products.
- Maximized sales to achieve set targets and KPIs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers to establish long-term business growth.
- Leveraged all opportunities.
- Worked alongside the sales team to ensure customer service provided was smooth and successful.
- Increased aftermarket sales by developing and implementing strategic sales plans.
Flight Attendant
VIRGIN AUSTRALIA
05.2014 - 05.2016
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
International Flight Attendant
Emirates Airlines
02.2007 - 11.2013
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Assisted with carry-on baggage stowage, and delivered onboard announcements.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Controlled entertainment for passengers through onboard video and audio systems.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
VCE CERTIFICATE -
Rowville Secondary College
Rowville, VIC11.2004
Skills
- Customer Service and Leadership
- Client Needs Assessment
- Negotiation
- Team oriented
- Profitability Assessments
Languages
English
Native or Bilingual
Timeline
Novated Sales Consultant
Fleetpartners
01.2023 - Current
Aftermarket Sales Manager
CRANBOURNE TOYOTA
06.2020 - 12.2023
Aftermarket Sales Manager
Binks Ford
05.2016 - 04.2018
Flight Attendant
VIRGIN AUSTRALIA
05.2014 - 05.2016
International Flight Attendant
Emirates Airlines
02.2007 - 11.2013
VCE CERTIFICATE -
Rowville Secondary College
Similar Profiles
Matt FiskMatt Fisk
Relationship Manager at FleetpartnersRelationship Manager at Fleetpartners
Ellen OgborneEllen Ogborne
Head of Contract Delivery at FleetPartnersHead of Contract Delivery at FleetPartners
ChunYan FuChunYan Fu
Retail Sales Manager at Cignall MulgraveRetail Sales Manager at Cignall Mulgrave