Kylie Margin
Rutherford,NSW
Summary
Dynamic Store Service Compliance Officer at Woolworths Group with a proven track record in cash management and compliance. Adept at fostering a customer-focused environment while leading teams to uphold operational standards.
Overview
17
17
years of professional experience
Work History
Store Service Compliance Officer
Woolworths Group
Newcastle, NSW
03.2009 - Current
- Cash Management: Processing cash, banking, and managing cash registers.
- Payroll & Ticketing: Handling pay-related tasks and ensuring correct pricing/labeling.
- Compliance: Making sure the store follows Woolworths' policies and procedures.
- System Support: Using internal systems for various store functions.
Skills
- Compliance & Risk: Ensuring adherence to safety, food safety, payroll, and operational standards; applying a risk-based approach; reporting
- Leadership & Coaching: Guiding store leadership, empowering teams, role-modeling positive behaviours (Acknowledge, Care, Thank), and fostering a strong culture
- Problem-Solving: Analytical thinking, adaptability, finding solutions, and balancing compliance with business needs
- Customer Focus: Creating positive shopping experiences, engaging customers, and supporting store teams to deliver great service
- Communication & Collaboration:Working effectively across teams and levels, coaching leaders, and advocating for good practices
- Operational Knowledge: Understanding daily supermarket running, payroll, stock control, and administrative tasks
- Personal Attributes: Proactive, detail-oriented, fast learner, team player, motivated, and adaptable
Timeline
Store Service Compliance Officer
Woolworths Group
03.2009 - Current