Kylie Mumford

Compassionate Endorsed Nurse with experience providing patient-centred care within hospitals and private practice settings. Diligent and adaptable collaborator with practical skills in nursing care of people with complex needs. Focused on continuously advancing expertise in Hospital and Health Services while delivering optimal health outcomes.

• Aged Care Nurse, Tricare, Gold Coast, Facilitated nursing with a focus on the care of older patients., Performed nursing interventions to support the social and emotional wellbeing of patients., Provided palliative care including daily living, patient hygiene and pain management., Strong experience working with mental health and deescalation with patients., Collaborated with registered nurses and supervisors on care management.
• Aged Care Nurse (On Call), Caring for You, Gold Coast, 03/01/19, Facilitated nursing with a focus on the care of older patients., Performed nursing interventions to support the social and emotional wellbeing of patients., Provided palliative care including daily living, patient hygiene and pain management., Collaborated with registered nurses and supervisors on care management.
• Mental Health Nurse (Placement), Robina Private Hospital, Gold Coast, Facilitated nursing with a focus on the care of people with mental illness., Performed physical and mental health assessments and administration., Implemented nursing plan of care for assigned patients including administering medication., Interfaced with a multi-disciplinary team on care management.
• Aged Care Nurse (Placement), BUPA Aged Care Facility, Gold Coast, Facilitated nursing with a focus on the care of older patients., Performed nursing interventions to support the social and emotional wellbeing of 50 patients., Provided palliative care including daily living, patient hygiene and pain management., Collaborated with registered nurses and supervisors on care management.
• General Practice Nurse (Placement), Regional Medical Clinic, Facilitated nursing within in general practice medical clinic., Performed triage, health assessments, wound care and infection control., Administered immunisation and management of vaccines., Coordinated treatment room including stock control, sterilisation, and care of medical instruments.

• 10/01/19 - Current, Administration Officer, Grand Tiling & Stone
• 10/01/18 - 10/01/19, Sales Assistant, Universal Store
• 01/01/14 - 06/01/18, Customer Service Consultant, Telstra Store
• 11/01/15 - 04/01/16, Sales Assistant, Roger David
• 03/01/13 - 12/01/13, Assistant Manager, Yd.
• 01/01/10 - 03/01/13, Store Manager, Honey Birdette

• Performed business planning and information management application.
• Participated in the development and evaluation of procedures and systems of work.
• Performed administrative tasks including records management, telephone operation, and computer scheduling.

• Elevated customer satisfaction through focus on product knowledge and positive shopping experiences.
• Exceeded sales and performance KPIs contributing to store success.
• Performed daily operation routines including point of sale, merchandising and stock control.

• Role modelled and upheld organisational standards, values, codes and guidelines.
• Recognised for exceptional performance and rewarded with a retail management promotion.
• Reduced employee turnover by enhancing training, motivation and engagement strategies.