Proven track record in elevating customer satisfaction and meeting sales targets, as demonstrated at Ralph Lauren. Skilled in customer service and multi-tasking, I excel in creating impactful marketing strategies and fostering team collaboration. Successfully boosted brand awareness and developed key partnerships, showcasing a strong blend of problem-solving and teamwork abilities.
Hi, I’m
Kylie Nguyen
Macquarie Park,NSW
Summary
Overview
5
years of professional experience
Work History
Ralph Lauren
Sales Associate
09.2022 - Current
Job overview
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Campus Group
Campus Brand Ambassador
02.2023 - Current
Job overview
- Raised brand awareness by organizing and executing campus-wide marketing events during orientation weeks for University students.
- Educated fellow students on company values, products, and services in order to drive genuine enthusiasm for the brand.
- Cultivated long-lasting relationships between represented brands and partner organizations in order to maintain a positive reputation across campus.
- Enhanced brand perception through consistent messaging and professional communication during presentations and interactions on campus.
Dolly Girl Fashion
Sales Assistant
02.2020 - 07.2022
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Hem Viet
Marketing Assistant
07.2019 - 07.2020
Job overview
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Worked closely with the student service team to support overseas student.
Education
Macquarie UniversitySydney, NSW
Master Of Media And Communications
University Overview
Macquarie UniversitySydney, NSW
Bachelor Of Commerce from International Business
11.2021
University Overview
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Campus Brand Ambassador
Campus Group
02.2023 - Current
Sales Associate
Ralph Lauren
09.2022 - Current
Sales Assistant
Dolly Girl Fashion
02.2020 - 07.2022
Marketing Assistant
Hem Viet
07.2019 - 07.2020
Macquarie University
Master Of Media And Communications
Macquarie University
Bachelor Of Commerce from International Business
Similar Profiles
Maria Elisa RinconMaria Elisa Rincon
Brand Ambassador at Polo Ralph Lauren Factory StoreBrand Ambassador at Polo Ralph Lauren Factory Store
ALEXANDER RICHARDSONALEXANDER RICHARDSON
Client Advisor at Ralph LaurenClient Advisor at Ralph Lauren
Hamza FahimHamza Fahim
Sales Supervisor at Polo Ralph LaurenSales Supervisor at Polo Ralph Lauren