I love spending quality time with my family Date nights with my husband and watching my two daughters play netball on the weekends Travelling to dance competitions with my younger daughter is one of my highlights and watching her perform on stage Gym sessions and going to the movies with my son
Kylie Peacock
Corlette,NSW
Summary
Friendly and dependable with positive outlook. Understands customer/client service with a happy attitude.
Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into a new rewarding field where I can be of assistance personally and in my happy place.
Overview
26
26
years of professional experience
Work History
Store Team Member
Woolworths Supermarket
03.2009 - 03.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Interacted positively with team members and customers.
- Cleaned counter areas and floors to meet safety and sanitation regulations.
Sponsorship Collector
Special Childrens Christmas Party
06.2001 - 02.2009
- Collected and sorted various items including cash and cheque sponsorship payments from local businesses.
- Working directly and efficiently with clients.
- Invoicing clients for goods and monies donated.
- Scheduling of pick up times and days to suit clients.
- Set up and assisting of running children's christmas party at end of year.
Certified Nursing Assistant
Corlette Gardens Nursing Home
11.2007 - 01.2008
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations.
- Served as an advocate for each patient's needs during shift handoffs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Real Estate Secretary
Nelson Bay Real Estate
04.1998 - 04.2001
- Provided excellent customer service to clients seeking information about properties, answering questions accurately while fostering positive relationships.
- Facilitated smooth transactions for both buyers and sellers through effective coordination with attorneys, inspectors, appraisers, and other involved parties.
- Assisted in closing deals successfully with thorough attention to detail and timely completion of required paperwork.
- Provided seamless coordination for real estate transactions, liaising with multiple parties to ensure timely and accurate completion of all necessary steps.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Effectively and accurately updating property advertisements and window boards on a weekly basis.
Skills
- Cleanliness and hygiene
- Reliability and punctuality
- Customer engagement
- Reliable and responsible
- Customer service
- Friendly and helpful
- Strong communication and interpersonal skills
- Attention to detail
- Honest and dependable
- Teamwork
- Time management
References
Terri Doggett - Woolworths Service Front End Manager, Salamander Bay
4919 5000
Lisa Morgan - Woolworths Bakery Manager/Service Front End Manager (previous), Salamander Bay
4919 5000
Tony Scott - Previous work colleague at Woolworths Salamander Bay
0400 754 921
rtbcjets@hotmail.com
Alison Cameron - Previous work colleague at Woolworths Salamander Bay/Friend
Accomplishments
- WEA Newcastle - Certificate III in Aged Care Work December 2005 CHC30102
- Licences 4 Work Cardiff - First Aid & CPR certificate December 2023
Interests
Timeline
Store Team Member
Woolworths Supermarket
03.2009 - 03.2024
Certified Nursing Assistant
Corlette Gardens Nursing Home
11.2007 - 01.2008
Sponsorship Collector
Special Childrens Christmas Party
06.2001 - 02.2009
Real Estate Secretary
Nelson Bay Real Estate
04.1998 - 04.2001
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