Kylie Power
Cootamundra,NSW
Summary
Dynamic professional with extensive experience at EG Fuels, excelling in inventory management and customer engagement. Proven ability to train staff effectively and enhance sales through strategic merchandising. Strong problem-solving skills and a commitment to compliance ensure operational excellence and a welcoming environment for customers.
Overview
34
34
years of professional experience
Work History
Assistant Store Manager
EG Fuels
Cootamundra, NSW
09.2023 - Current
- Trained new staff on store policies, procedures, and customer service standards.
- Conducted regular inventory audits to maintain accurate stock levels and minimize loss.
- Developed visual merchandising strategies to enhance product visibility and drive sales.
- Engaged with customers to build relationships, address concerns, and promote loyalty programs.
- Ensured compliance with operational guidelines, health regulations, and safety standards.
- Maintained cleanliness and organization of the store to create a welcoming environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained inventory by checking merchandise to determine levels.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Maintained a safe working environment by enforcing safety regulations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Production Manager
Billabong Jerky
Cootamundra, Australia
01.2017 - 01.2022
- Managed daily production schedules to ensure timely order fulfillment and optimal resource allocation.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Maintained compliance with all regulatory requirements related to food safety and production practices.
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Supervised quality control measures to maintain high standards of product safety and consistency.
- Developed and maintained effective communication channels among team members to foster collaboration.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Monitored the daily operations of the production team, providing guidance and support as needed.
Childcare
Wilma Women’s Health Centre
Campbelltown, Australia
01.2002 - 01.2003
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Maintained a clean and organized childcare space to foster a welcoming atmosphere.
- Implemented health and safety protocols to ensure the well-being of all children.
Meat Packer
BILO
Tahmoor, Australia
01.1992 - 01.1993
- Duties: checkouts, packed shelves, cleaning, customer service, Meat packer, handled money.
- Maintained cleanliness of work areas including floors, walls, equipment and tools.
- Stacked boxes of packaged goods onto pallets for transport or storage purposes.
- Weighed, wrapped and labeled meat products.
- Ensured accurate labeling of packages with weight, price, and expiration date.
- Weighed, portioned, and packaged meat for individual sale or bulk orders.
- Identified product defects by visually inspecting each piece before packaging it.
- Followed all safety protocols while operating machinery such as grinders and slicers.
Education
Certificate 2 - Skills for Work and Training
TAFE NSW Riverina Institute
Cootamundra, NSW, Australia01.2016
Computer Literacy -
TAFE NSW Riverina Institute
Cootamundra, NSW, Australia01.2016
Secondary Education -
James Meehan High School
Macquarie FieldsSkills
- Computer proficiency
- Word processing
- Typing skills
- Communication skills
- Child development
- Active listening
- Instruction adherence
- Professional attitude
- Independent work
- Problem solving
- Planning and organization
- Time management
- Customer engagement
- Training staff
- Inventory management
- Compliance enforcement
- Attention to detail
- Cash handling
- Inventory control
- Store operations
- Retail operations
- POS systems
Hobbies and Interests
- Baking
- Camping
- Spending time with family and friends
Other
Trudi Murray
0493378769
EG Fuels manager
Rick Martin
0269424735
Owner, manager
Benjamin Graham
0412433641
Meat manager at Bilo
Timeline
Assistant Store Manager
EG Fuels
09.2023 - Current
Production Manager
Billabong Jerky
01.2017 - 01.2022
Childcare
Wilma Women’s Health Centre
01.2002 - 01.2003
Meat Packer
BILO
01.1992 - 01.1993
Certificate 2 - Skills for Work and Training
TAFE NSW Riverina Institute
Computer Literacy -
TAFE NSW Riverina Institute
Secondary Education -
James Meehan High School