KYLIE RYAN

As the Business & Events Manager at Barristers, I excelled in managing events and business operations. I effectively coordinated diverse events by understanding client needs, providing quotations, and ensuring seamless execution while maximising revenue. This involved actively driving sales strategies, conducting weekly forecasting, and reporting on key metrics to meet set KPIs. My role extended to being the primary liaison for clients, ensuring effective communication and satisfaction. Managing, mentoring, and developing the events team highlighted my leadership and training abilities. Additionally, I handled payroll administration, supported financial management, and provided comprehensive

At Saints David’s Parish School, I was dedicated to promoting a safe work environment and compliance with safety regulations. I conducted inspections, identified hazards, and ensured adherence to safety standards, demonstrating a strong commitment to workplace safety. My responsibilities included conducting safety training sessions, coordinating emergency procedures, and communicating effectively with management to report on WH&S programs. I was actively involved in incident investigations and recommended remedial actions, exhibiting my problem-solving skills and a proactive approach to safety management.

My tenure at Monastery was multifaceted, focusing on administration, WHS management, and event coordination. I demonstrated a thorough understanding of WHS legislation and standards, leading consultative forums and supervising staff to ensure compliance and a safe working environment. Managing and investigating accidents, conducting risk assessments, and overseeing hazardous substances highlighted my risk management skills. Simultaneously, I coordinated various events, managing budgets, programming, and logistics while aligning with the organisation's health and wellbeing programs. Collaborating with teams to develop compliance documents and fostering effective stakeholder engagement showcased my capacity to lead, manage, and enhance organisational processes.

In my role as a Receptionist at Grange Physio, I consistently prioritized customer satisfaction by promptly addressing inquiries, managing communications, and optimizing appointment scheduling systems, ensuring a welcoming environment for clients. This experience allowed me to streamline front desk operations and handle administrative tasks efficiently. Additionally, my ability to maintain strict confidentiality while handling sensitive information and provide administrative support to staff members demonstrates my commitment to professionalism and organizational efficiency. These skills, honed in a customer-facing role, directly translate to the broader administrative responsibilities outlined in your job description, including fostering positive relationships, optimizing operational processes, supporting diverse teams, and maintaining confidentiality within a community or organizational setting.

My role at Eye Medics primarily involved providing reception services, managing patient appointments, and supporting administrative functions. I efficiently handled patient accounts, coordinated appointments, and managed invoicing and payments. Working in a professional, caring, and friendly manner, I consistently delivered exceptional customer service, maintained a high level of professionalism and confidentiality, and supported other administrative staff in achieving their daily workload.