Kylie Simpson
Boronia Heights,QLD
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling and problem solving.
Overview
17
17
years of professional experience
Work History
Office Manager
SAM Systems QLD
11.2015 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Reconciling accounts payable/receivable transactions regularly
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees
- Oversaw office inventory activities by ordering and requisitions and stocking
- Scheduling of Inspections for Technicians on the road
- Data Entry and maintaining accurate records
- Organisation of Calendars for each Technician
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Property Manager
Your Address Real Estate
03.2012 - 08.2015
- Increased tenant satisfaction by addressing concerns promptly
- Managed lease renewals to minimize turnover while balancing rent increases with market conditions for optimal revenue generation.
- Data Entry and Management of Calendar
- Communicated effectively with owners and tenants
- Conducted regular inspections of both interior and exterior of properties for damage.
Personal Assistand to General Manager
Manage My Property
03.2008 - 04.2010
- Assisted in recruiting, hiring and training of team members.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Taking meeting minutes
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Skills
- Office management
- Customer service
- Organizational skills
- Verbal and Written Communication
- Multitasking and Prioritisation
- Data entry
- Scheduling and calendar management
- Clear oral/written communication
Timeline
Office Manager
SAM Systems QLD
11.2015 - Current
Property Manager
Your Address Real Estate
03.2012 - 08.2015
Personal Assistand to General Manager
Manage My Property
03.2008 - 04.2010
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