Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kylie Sinai

Summary

Client-oriented, self-motivated, and personable Practice Manager with over a decade of experience in customer support. Highly proficient in customer service and staff management. Professional, thorough, precise, and conscientious. Takes great personal pride in always achieving goals.

Overview

18
18
years of professional experience

Work History

Practice Manager - Medical Specialists

Doctors Rooms
04.2021 - Current
  • Coordinate staff employment and rosters including annual leave cover, daily/monthly billing for all doctors, ensure office is opened and closed daily, manage daily staffing to ensure optimal operation of the practice, general duties including phones, emails, faxes, and scanning.

Corporate Travel Strategist

The Journeymasters
11.2010 - 04.2021
  • Liaising with corporate clients to co-ordinate travel bookings
  • Working with the National Rugby League and NSW Rugby League as well as all the individual clubs for all their travel needs
  • Attending to ingoing and outgoing calls, faxes, and emails as well as meeting deadlines in a timely fashion.

Data Entry

Charleston's Fine Art Auction
08.2007 - 04.2018
  • Ensuring accurate entry of buyer's data and buyer confidentiality Liaise with customers on a face-to-face basis
  • Processing of large transactions.

Reservations Consultant

Club Med Australia
02.2009 - 11.2010
  • Communicate with customers via the phone to co-ordinate travel bookings
  • Liaising directly with airlines to obtain the best packages for customers
  • Resolving customer conflict/complaints Office duties including general administration e.g
  • Photocopying, faxing, filing
  • Working as a part of a team

Travel.com.au
01.2006 - 12.2008

Education

Skills

  • Exceptional Customer Service
  • Administration Expert
  • Communication Skills
  • Embraces Teamwork
  • Client Relationships
  • Intricate Knowledge of Travel Industry Systems
  • Staff Development
  • New Hire Training

Personal Information

Nationality: Australian

Timeline

Practice Manager - Medical Specialists

Doctors Rooms
04.2021 - Current

Corporate Travel Strategist

The Journeymasters
11.2010 - 04.2021

Reservations Consultant

Club Med Australia
02.2009 - 11.2010

Data Entry

Charleston's Fine Art Auction
08.2007 - 04.2018

Travel.com.au
01.2006 - 12.2008

Kylie Sinai