Kylie Smith
St Clair,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level cleaner position to help launch career while achieving company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Territory Manager
Cinderellas commercial cleaning
ST CLAIR, SA
01.2014 - Current
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Negotiated contracts with new clients while maintaining existing business relationships.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Created presentations for potential customers highlighting products' features and benefits.
- Monitored competitor activities in the region to ensure competitive advantage.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Identified areas of improvement for increasing efficiency of operations within the region.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals.
- Met or exceeded established targets for revenue growth month over month.
- Stayed current on competitor sales, prices and products.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
- Developed solid connections with customers to promote products.
- Negotiated pricing, terms, and implementation dates.
- Consulted with customers to gain feedback and improve deliveries.
- Maintained all sales records and complied with expense budgets.
- Initiated sales process by preparing contracts and drafting proposals.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Determined price schedules and discount rates.
Education
Salisbury East High
S.ASkills
- Problem-Solving
- Supervision and leadership
- Clerical Support
- Friendly, Positive Attitude
- Data Management
- Organizational Skills
- Dependable and Responsible
- Organization
- Calm Under Pressure
- Problem Resolution
- Data Entry
- Computer Skills
- Customer Relations
- Flexible and Adaptable
- Public Speaking
- Leadership
- Active Listening
Certification
- White card - Construction - certificate No 204100 - completion date 31st May 2023
- Certificate in Police studies - completed 2018
Timeline
Territory Manager
Cinderellas commercial cleaning
01.2014 - Current
Salisbury East High
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