Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Wilson

Tyabb,VIC

Summary

Accomplished entrepreneur and dedicated mother, I adept in business operations and customer service management. At Dreamy Sleepovers Melbourne, I spearheaded initiatives that significantly enhanced service quality and customer loyalty.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Small Business Owner

Dreamy Sleepovers Melbourne
07.2018 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Home Duties

Brought up Our Family
10.2006 - Current

I have been fortunate enough to be able to be a 'stay at home Mum' raising our children.

Our children are now 18 and 13.

Along with maintaining the home, we live on acreage, so manage and maintain all aspect related to farm life.


Education

HSC Higher School Certificate -

Mornington Secondary College
Mornington, VIC
10.1991

Skills

Small business operations

Business marketing

Negotiation

Opportunity Identification

Customer Service

Customer Service Management

Decision-Making

Business Management

Timeline

Small Business Owner

Dreamy Sleepovers Melbourne
07.2018 - Current

Home Duties

Brought up Our Family
10.2006 - Current

HSC Higher School Certificate -

Mornington Secondary College
Kylie Wilson