Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Kylie Wilson

Kylie Wilson

Wilsonton Heights,QLD

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dynamic individual with hands-on experience in deli clerk , merchandising and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking retail worker with 5+ years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Overview

5
5

Years of professional experience in retail work

7
7

Rsa and rsg certificates

Work History

Merchandiser

Retail tasker
Toowoomba , Qld
11.2024 - Current
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Organized displays according to company standards and specifications.
  • Built product displays and placed appropriate signage for merchandise.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Cleaned and organized display cases, shelves and aisles.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Built effective partner store relationships to improve customer satisfaction.
  • Printed labels and tags for for-sale merchandise.
  • Conducted regular inventory checks to maintain accurate stock levels
  • Completed day-to-day duties accurately and effectively
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Work with store managers and departments managers for great displays

Deli Assistant

Coles group
Highfeild, Qld
08.2023 - Current
  • Informed customers of deli specials to increase profits.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Adhered to all state health regulations regarding food safety and sanitation practices.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
  • Responded to customer questions regarding product availability.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained safe food handling practices to prevent germ spread
  • Ensured that workstations were properly cleaned before closing time each day.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Rotated stock on shelves throughout the day to ensure freshness of product.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Regularly checked temperatures of hot holding units during shift hours.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Informed management of any supply needs or low stock levels.
  • Followed all safety procedures when handling knives or operating machinery in the kitchen area.
  • Performed daily opening and closing duties including setting up displays and cleaning counters.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
  • Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
  • Checked expiration dates on all deli products to ensure quality control.
  • Recognized by management for providing exceptional customer service.

Team Member

Woolworths group
Plainland , Qld
03.2021 - 12.2023
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted customers in a friendly and professional manner.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Maintained safe food handling practices to prevent germ spread.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Prepared all food orders according to customer specifications.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business
  • Maintained cleanliness of the deli area and equipment.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Stocked shelves with fresh items daily.
  • Managed household errands and other essential duties.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service

Education

High School Diploma -

Tafe Qld, Redcliffe
12-2003

High School Diploma -

Tafe Qld, Redcliffe
06-2003

Skills

  • Stock replenishment
  • Merchandising
  • Display signage
  • Active listener
  • Maintaining stock levels
  • Reliable and punctual
  • Pricing and shelf labeling
  • Product presentation
  • Meat slicing expertise
  • Sanitation practices
  • Equipment safety
  • Customer service
  • POS system operation
  • Honesty and integrity
  • Merchandising displays
  • Flexible schedule
  • Product rotation
  • Deli equipment operation
  • Strong work ethic
  • Stocking of food cases
  • Cleaning and sanitizing
  • Safe food handling
  • Loading and unloading
  • Food preparation
  • Verbal and written communication
  • Platter and tray preparation
  • Product knowledge

Languages

English
First Language

Certification

  • Responsible service alcohol 
  • Responsible service of gaming 
  • Manual open car license 

Affiliations

  • Gardening 
  • Camping
  • Volleyball

References

References available upon request.

Timeline

Merchandiser - Retail tasker
11.2024 - Current
Deli Assistant - Coles group
08.2023 - Current
Team Member - Woolworths group
03.2021 - 12.2023
Tafe Qld - High School Diploma,
Tafe Qld - High School Diploma,
Kylie Wilson