Experienced administrative professional with 8+ years of expertise in operating policies and procedures, data entry, and health and safety documents. Consistently provides strong administration support with excellent written and verbal communication skills. Adaptable to new roles and tasks, demonstrating a strong eagerness to learn and succeed in any environment.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Production Administration & Dispatch Officer
Normet Asia Pty Ltd - Rock Reinforcement Division - Garock
09.2022 - 03.2024
Create and close Rock Reinforcement Manufacturing Orders, ensuring all relevant costings such as labour, materials and overheads are recorded against the job before closing
Generate and process all Rock Reinforcement Sales Quotations and Orders in D365
Preparation and filing of Mill Test Certificates as per Cable Bolt Batch Numbers, forwarding to customer's as required
Preparation, completion, forwarding and filing of Logistics Paperwork for Intrastate, Interstate and International deliveries
Provide Administration Support to the NSW Rock Reinforcement Manufacturing Division
Liaise with and provide administration support to the WA and NSW Production & Scheduling Supervisors in regards to Logistics Schedule., servicing, maintenance and calibration of manufacturing and testing equipment
Provide a high level of professional customer service and assistance to all current, prospective, internal and external customers
Contribute to the development and ongoing maintenance of the Quality Management System
Updating and amending all relevant documents to include the Normet logo and forwarding to the National HSEQ Manager for approval
Create purchase orders as requested, receipt goods inwards, ensuring all purchase orders are matched to invoices, accurately entering data into the electronic filing system
Provide advanced document and ERP system management and other related application assistance to the National Operations Manager and Sales Manager during the introduction and implementation of new systems introduced after the acquisition of Garock Pty Ltd.
Reception Administrator
Rock on Ground
05.2022 - 08.2022
Ensure efficient coordination of incoming and outgoing visitors
Accounts Administration support - accounts payable and payroll data entry as required
Arrange dispatch of items with courier/freight companies and maintain a record of all consignments
Supervise deliveries to reception and notify relevant staff members
Site Administration support - assist with data entry and travel bookings
IT administration including maintaining registers, creating profiles and ordering devices.
Contract Fleet Support Officer
Main Roads Western Australia
02.2021 - 12.2021
Monitor & review Monthly Vehicle FBT Log Sheets data is compliant with the ATO's Fringe Benefits Tax Regulations for all MRWA Passenger and Light Commercial Fleet Vehicles across the State
Enter all complying Vehicle FBT Log Sheet data into the MRWA Vehicle Database
Monitor, track and amend the MRWA vehicle and the Fleetcare FleetManager systems with acquisitions and disposals, vehicle descriptions and associated details, Project and Task numbers; and drivers/custodian name updates
Amend all relevant Fleet Policy & Procedure Documents and Forms to new corporate branding templates, ensuring the updated versions are available from the Supply & Transport - Fleet iRoads Page
Create new Fleet Documents and Forms to assist with improved work flow of documents
Assist with managing vehicle insurance claims, arranging vehicle servicing, repairs, accessories and special fitouts
Assist with the DAC Vehicle Pool bookings and returns when the Vehicle Pool Attendant is unavailable.
Administration Manager
Boring Retic Repairs
09.2020 - 02.2021
Perform bookkeeping tasks such as quotations, invoicing, monitoring accounts receivable, and budget tracking
Coordinate appointments and meetings between client's and management
Manage and update client database
Improve business programs, technologies, and policies such as implementing transition from manual account system to an electronic account system
Monitor and manage business social media page, create social media posts, update posts to include relevant keywords for search engine optimisation
Design and coordinate the production of marketing material.
Commercial Construction Office Administrator
Tim Davies Landscaping Pty Ltd
10.2019 - 04.2020
Quote requests from Vendors
Purchase Order and Invoice Reconciliation
Liaise with construction crew team leaders and vendors regarding deliveries of required items such as soil and mulch
Prepare site folders for construction teams ensuring all required documents and drawings are current, up to date and correct
DBYD requests submitted
Ensure all information and costs are entered on to the project tracking sheet correctly
Obtain, complete and submit project returnables to client representatives such as HSEQ documentation
Arrange site inductions for employees and sub-contractors as required
Maintain and update Staff Training Matrix as required
Create Operational and Maintenance Manuals for each client as per contractual requirements
Liaise with Construction and Maintenance Departments for Client Handovers Meetings
Complete 'Close Out Report' including budgeted and actual profit margins, lessons learned, costs over budget.
Gardener / Acting Team Leader
MCL Commercial Services
11.2018 - 10.2019
Direct activities of workers who perform duties such as weeding, hedging or pruning trees and shrubs
Care for established gardens at various retirement villages by weeding, mulching, planting, hedging, pruning established tree and plants
Trim and edge along garden beds
Minor repairs and adjustments to reticulation whilst reporting major faults to Irrigation Service Technicians.
Temporary Site Administrator
Alliance Mineral Assets Limited
11.2014 - 01.2015
Prepared reports and presentations for Department of Mines License requirements
Research, draft and review company policies and procedure in regard to licensing requirements
Developed and tested new company procedures and forms for site accommodation management
Improved company document management storage / retrieval system on site
Researched licensing requirements for specific mining plant and equipment.
Tenancy Accountability Officer
Ngaanyatjarra Council Regional Housing Project
08.2014 - 11.2014
Conduct property inspections inspecting the condition of property, facilities and safety devices including identifying tenant liability of damages and informing tenant of outcomes
Administer tenancy management outcomes including tenancy advice and support to the people of twelve remote communities of the Ngaanyatjarra Reserve Lands
Effectively communicate with the Indigenous people of the Ngaanyatjarra Reserve Lands
Complete tenancy documentation on behalf of the Department of Communities (Housing) with the Ngaanyatjarra people.
Contract Site Administrator
BIS Industries
01.2014 - 08.2014
Maintain site fuel records, reconcile fuel usage and site level balances weekly and EOM
Entry of machine and fleet hours to ensure preventative maintenance schedule is followed
Generate and process work orders including vehicle defect work orders
Preparation and recording toolbox, safety and management meeting minutes
Data collection, entry and reporting of daily STOP cards, KPI's and Hazard Id's
Entry of personnel hours and timecard hours into payroll system, ensuring payroll reports are correct, reviewed and authorised.
Sales Assistant
Harvey Norman Computers
03.2013 - 08.2013
Professional Purchasing Advice to Customers / Customer Order Follow Ups / Customer Credit Applications and Photo Lab Processing
Stock Replenishment & Merchandising
Start & End of The Day Cash Balancing.
Assistant Property Manager / Property Manager
John Matthews and Sons Real Estate
01.2012 - 03.2013
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
Plan, schedule, and coordinate general maintenance, and major repairs for residential properties
Determine and certify the eligibility of prospective tenants, following government regulations.
Bar Manager / Office Manager
Star & Garter Hotel
01.2010 - 05.2011
Customer service and complaints
Accounts receivable, accounts payable and payroll
Petty cash and daily takings and EFTPOS reconciliations
Management of A.T.M
And gaming machine
Created and implemented monthly debtor reports for owner
Created EOM account reports for long term accommodation customers.
Ward Clerk
Esperance District Hospital
05.2008 - 01.2010
Update and maintain patient information including preparation of patient invoices
Filing and tracing of patient medical records for Ward and Emergency Department staff
Completion of Pre-Admission, Admission and Discharge paperwork
Relief weekend reception and switchboard duties.
Personal Assistant / Site Administrator
Northpoint Toyota
08.2006 - 07.2007
Service advising, Petty cash reconciliation, accounts receivable, accounts payable and banking
Pre-delivery checks and driver orientation of BHP vehicles
Attend, record and distribute minutes for BHP's Vehicle Management Committee meetings
Implementation of Fatal Risk Protocols in regard to vehicle safety including handling all queries from employees
Management of BHP Vehicle database including finalisation of vehicle hours for EOM invoicing.
Production Administration & Dispatch Officer at Normet Asia Pacific Pty Ltd - Rock Reinforcement DivisionProduction Administration & Dispatch Officer at Normet Asia Pacific Pty Ltd - Rock Reinforcement Division