Kym Berndt
Smithfield Plains,SA
Summary
Accomplished Supervisor at Dovetail Manufacturing, adept in staff management and problem-solving, significantly enhancing team productivity and customer satisfaction. Expert in fostering employee motivation and teamwork, demonstrated through leadership at Northern Metal Spinning PtyLtd. Skilled in negotiation and active listening, achieving notable improvements in operational efficiency and client relations.
Overview
35
35
years of professional experience
Work History
Supervisor
Dovetail Manufacturing
10.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Owner/Director
Northern Metal Spinning PtyLtd
02.1990 - 07.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Cert III Individual Support - Disability - Disability Support
Interskills
Mile End SA08.2022
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Staff Development
Negotiation
Teamwork and Collaboration
Problem-Solving
Active Listening
Timeline
Supervisor
Dovetail Manufacturing
10.2022 - Current
Owner/Director
Northern Metal Spinning PtyLtd
02.1990 - 07.2018
Cert III Individual Support - Disability - Disability Support
Interskills
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