Kym Bryan
BENNETT SPRINGS,WA
Summary
Accomplished General Manager with proven leadership skills , adept in business strategy development and operational efficiency, Proven track record in driving significant business growth & fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and motivation to support scalable operations.
Overview
8
8
years of professional experience
Work History
General Manager
Earnshaw Ag
Canning Vale, WA
01.2023 - Current
- Coordinated and directed activities of businesses and departments concerning production, pricing, sales, and marketing.
- Leadership, insight, and mentoring for inherited first-time managers in business performance, operations, human resources, and sales.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Increased sales from $4 million to $8 million in a one-year period, with a set vision of strategic sales planning, workforce development, procurement, and facilities transformation.
- Spearheaded the development and integration of operational best practices.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Directed a cross-functional team of managers and 25+ employees, resulting in a 30% increase in operational efficiency through the implementation of lean management techniques and automation tools.
- Development of a quality improvement and control initiative, resulting in a 25% decrease, and increasing customer satisfaction.
- Management and execution of the governance framework, operational processes for risk management, and the formulation of business continuity and growth.
- Identification in areas of priority, while providing a high level of advice, and strategic response to emerging issues for department managers.
- Guided management and supervisory staff to promote smooth operations.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Execution and integration of three mergers and acquisitions, and provided effective resource allocation, and innovative solutions.
Regional Manager
JJ Waste & Recycling
, WA
07.2016 - 12.2022
- Managed teams across operations, sales & finance
- Evaluated individual and team business performance and identified opportunities for improvement.
- Championed a positive company culture, improving employee morale, and reducing employee turnover by 85% over tenure, achieving the highest retention rate of employees across 13 branches.
- Implemented quality control measures to uphold company standards.
- Handled human resource concerns and established plans to handle issues consistently and efficiently.
- Successfully achieved the highest internal audit result across 13 branches within Australia by diminishing financial discrepancies with detailed data analysis, and process training for internal controls and business processes.
- Provided leadership and strategic direction regarding the delivery of products and services, with continuous improvements in business practices and risk identification.
- Provided resolution of unusual billing by conducting research and analytical findings for escalated issues, unable to be identified by others.
- Achieved significant results in debtor recovery with the implementation of collection strategies and ongoing management, leading the branch to have the lowest debtor value across all branches consistently.
- Provided high-level leadership and collaborated with executive partners to establish long-term goals, strategies, and company policies.
- Acted as a primary liaison between the company and external stakeholders.
Education
MBA - Business Management
GRIFFITH UNIVERSITY
01.2008
Bachelor of Business - Business administration
UNIVERSITY OF NSW
01.2000
Skills
- Strategic leadership, planning, and execution
- People Management and Development
- Operational Management
- Risk Management and Compliance
- Financial Acumen
- Business and Process improvement
- Change Management
- Problem solving & Decision Making
- Emotional Intelligence
- Cross-Cultural Competence and Global Mindset
- Exceptional interpersonal communication
References
Available upon request
Timeline
General Manager
Earnshaw Ag
01.2023 - Current
Regional Manager
JJ Waste & Recycling
07.2016 - 12.2022
MBA - Business Management
GRIFFITH UNIVERSITY
Bachelor of Business - Business administration
UNIVERSITY OF NSW
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