Kim Disibio
Lightsview,SA
Summary
Hardworking and passionate job seeker looking for a career change within a industry that I can offer my current passion for delivering quality customer service with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Beige Blonde Hair Studio
12.2021 - Current
- Kept salon areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and provide appropriate services .
- Upload Cliemt information and maintain service file into software program.
- Marketing products and services.
Salon Manager
Turning Heads Hair Salon
05.2014 - 11.2021
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Customer Service Associate
Haircare Australia Group
06.2012 - 12.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Certificate 1V - Training And Assessment
AWC Training
Adelaide, SA11.2009
Certificate 111 - Hairdressing
TAFE SA - Adelaide College of The Arts
Adelaide, SA08.1994
Skills
- Articulate Communication
- Strategic Decision-Making
- Professional Networking
- Customer Relations
- Hazardous Chemicals
- People and Culture
- Analytical and Critical Thinker
- Providing Feedback
- Adaptable and Flexible
- Mathematical Calculation and Reasoning
- Negotiation
- Mission and Vision
- Staff Hiring
- Driven and Determined
- Attention to Detail
- Work Planning and Prioritization
- Coaching and Mentoring
- Verbal and Written Communication
- Training and Development
- Issue Resolution
- Incident Response
Certification
• First aid includes CPR
• Responsible alcohol service
References
Personal
Travis Peris
Flight attendant team leader
QANTAS AIRWAYS
PH : 0415166680
Email: travis.peris@hotmail.com
Professional
Tracey Doughty
HR officer and long term client
0430044086
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salon Owner/Operator
Beige Blonde Hair Studio
12.2021 - Current
Salon Manager
Turning Heads Hair Salon
05.2014 - 11.2021
Customer Service Associate
Haircare Australia Group
06.2012 - 12.2013
Certificate 1V - Training And Assessment
AWC Training
Certificate 111 - Hairdressing
TAFE SA - Adelaide College of The Arts
• First aid includes CPR
• Responsible alcohol service
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