Summary
Overview
Work History
Education
Skills
Timeline
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kym Johnston

kym Johnston

Gladstone

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
2026
years of professional experience

Work History

Night Shift Filler

Woolworths Supermarket
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
  • Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
  • Utilized handheld devices to update inventory records accurately after completing stocking tasks.
  • Supported daytime staff by preparing products for display and ensuring adequate stock levels throughout the night shift.
  • Assisted with inventory management tasks such as counting, labeling, and documenting received merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves to match planogram images and instructions.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Greeted customers and directed to requested products.

Crew Team Member

EG Group
08.2023 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • .
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Monitored and verified merchandise for proper prices and labels.

Education

High School Diploma -

Gladstone State High
Gladstone, QLD
01-1990

Skills

  • Safety awareness
  • Cleanliness and hygiene
  • Heavy lifting
  • Teamwork and collaboration
  • Customer service
  • Cash handling
  • Leadership qualities
  • Money handling
  • Computer skills
  • Product knowledge
  • Team building
  • Task prioritization
  • POS systems

Timeline

Crew Team Member

EG Group
08.2023 - Current

Night Shift Filler

Woolworths Supermarket

High School Diploma -

Gladstone State High
kym Johnston