Kym Kempe
Crows Nest
Summary
Detail-oriented individual with exceptional communication and administration skills with a customer service focus. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrated flexibility to ' go the extra mile' to deliver objectives.
Overview
25
25
years of professional experience
Work History
Finance Reform Administration Officer
Department Of Defence
03.2017 - 07.2025
- First point of contact to address enquires and direct query to the correct person.
- Facilitated collaboration between areas, improving efficiency and effectiveness in handling enquiries.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Manage project budget and finance.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Infrastructure Project Officer
Dept of Defence
04.2014 - 03.2017
- Managed the project inbox and user enquiries phone calls.
- Coordinated cross-functional teams to streamline communication and enhance project outcomes.
- Developed and maintained comprehensive project documentation for stakeholder review.
- Developed and deepened relationships with key stakeholders.
- Managed data input for project performance reporting.
- Manage project expenditure reports.
HR Shared Services Project Support
Department Of Defence
07.2010 - 04.2014
- Central Point of contact for Project enquiries including project inbox.
- Schedule meetings and workshops.
- Data input and management for project reporting.
- Coordinate team member calendars.
- Distribute team documentation and take minutes of project board meetings.
- Manage team budget.
Finance Officer
Department of Defence
07.2006 - 07.2010
- Managed financial transactions, including data entry, and reconciliations to ensure accuracy and compliance with departmental policies.
- Developed and maintained financial reports, enhancing transparency in budgeting processes.
- Managed customer enquiries.
- Ensured compliance with regulatory requirements.
Finance Officer
Centrelink
01.2001 - 07.2006
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Managed financial transactions for AP and AR, including data entry.
- Collaborated with cross-functional teams to streamline procurement processes.
Education
Bachelor of Commerce in Accounting - Accounting And Finance
University of Canberra
Canberra, ACT12-2001
Skills
- Demonstrates strong initiative
- Working effectively in fast-paced environments
- Ability to work independently
- Effective team collaborator
- Proven ability to learn quickly and adapt to new situations
- Strong verbal and written communication
- Strong interpersonal communication
- Accurate data input
- Attention to detail
- skilled in problem resolution
Languages
English
Full Professional
Timeline
Finance Reform Administration Officer
Department Of Defence
03.2017 - 07.2025
Infrastructure Project Officer
Dept of Defence
04.2014 - 03.2017
HR Shared Services Project Support
Department Of Defence
07.2010 - 04.2014
Finance Officer
Department of Defence
07.2006 - 07.2010
Finance Officer
Centrelink
01.2001 - 07.2006
Bachelor of Commerce in Accounting - Accounting And Finance
University of Canberra