Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KYM SIMPSON

Kalbar,Australia

Summary

Proactive Manager with over 20 years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing food safety work. Focused professional with attention to detail and clear communication skills.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in Supervisor ivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure ent position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

TUCKSHOP CONVENOR

Eagle Junction State School
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Liaised with the Principal and School Community to ensure food is delivered on time and food Health and Safety standards are maintained
  • Create recipes and costing for a menu
  • Adhere to a budge for the year on COG and staffing expenses
  • Report to the manager efficiently of any concerns within the work environment
  • Create a healthy and happy work environment for all staff, students, teachers and volunteers
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Create catering menus for events and deliver them in a timely manner
  • Write progress report and submit them to the manger on a monthly bases
  • Negotiate with supplies for good qulaity products at an affordable prices

Manager

Tupperware Australia
04.2018 - 12.2024
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
  • Set sales and profit goals and implemented plans to correct performance deficiencies
  • Maintained contact with clients and assisted in developing procedures to identify and track value-added services
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales
  • Delivered level of service to customers in effort to build upon relationships for future clients
  • Interviewed, hired and trained new employees
  • Uphold company's high standards for business via leading by example and encouraging team members to adhere to corporate policies
  • Completed daily sales reports and analyzed metrics to identify trends
  • Supervised staff performing daily activities
  • Set challenging yet attainable goals to encourage continuous staff development

TUCKSHOP ASSISTANT

Eagle Junction State School
10.2022 - 02.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Ensured Food Health and Safety procedures where obtained and maintained when in the kitchen
  • Followed Food Health and Safety Standard when prepared and serving food in the tuckshop
  • Handled money and used an EFTPOS machine
  • Designed advertising material to display within the premises and online
  • Assisted in catering events within the school
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Trained and supervised employees on office policies and procedures.

TUCKSHOP CONVENOR

Kalbar State School
04.2022 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Owner

Paw Training & Treat - Doggy Daycare
07.2013 - 09.2015
  • Promoted business on social media platforms to maximize brand identity and generate revenue
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations
  • Devised business and marketing plans and prepared monthly financial reports
  • Set pricing structures according to market analytics and emerging trends
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning
  • Trained teams on specific operations, applicable procedures and techniques for each job site
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin
  • Hosted special events to boost brand awareness and increase community engagement
  • Developed and implemented successful sales strategies to meet business goals

Store Assistant

Aldi Australia
06.2010 - 08.2013
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Processed merchandise returns and exchanges for customers to refund payments
  • Brought customer issues to immediate attention of supervisor to achieve quick resolutions
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Stayed up to date on store promotions, payment policies and security practices

Education

Diploma - Hospitality Management

Institute of Culinary Excellence
Coorparoo, QLD
12-2025

Certificate III - Commerical Cookery

Institute of Culinary Excellence
Coorparoo, QLD
12-2023

Certificate II - Commerical Cookery

Institute of Culinary Excellence
Coorparoo, QLD
12-2022

High School Diploma -

Boonah State High School

Skills

  • Staff Development
  • Technical Proficiency
  • Budget Management
  • Onboarding and Orientation
  • Hiring and Training
  • Complex Problem Solving
  • Employee Coaching and Motivation
  • Recruitment and Hiring
  • Verbal and Written Communication
  • Administration and Reporting
  • Problem Resolution
  • Employee Development
  • Team Leadership
  • Shift Scheduling
  • Food Handling skills
  • Developing meal plans
  • Cooking healthy meals with minimal time and expense
  • Computer Skills
  • Calm Under Pressure
  • Time Management

Certification

  • First Aid Certification

Timeline

TUCKSHOP CONVENOR

Eagle Junction State School
02.2024 - Current

TUCKSHOP ASSISTANT

Eagle Junction State School
10.2022 - 02.2024

TUCKSHOP CONVENOR

Kalbar State School
04.2022 - 10.2022

Manager

Tupperware Australia
04.2018 - 12.2024

Owner

Paw Training & Treat - Doggy Daycare
07.2013 - 09.2015

Store Assistant

Aldi Australia
06.2010 - 08.2013

Diploma - Hospitality Management

Institute of Culinary Excellence

Certificate III - Commerical Cookery

Institute of Culinary Excellence

Certificate II - Commerical Cookery

Institute of Culinary Excellence

High School Diploma -

Boonah State High School

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KYM SIMPSON