Kym Wynne
Summary
Adept at driving operational excellence and enhancing team productivity, I spearheaded strategic initiatives at Hungryjacks that significantly improved performance metrics. My expertise in policy implementation and my ability to foster a positive and collaborative work environment have been pivotal in achieving organizational goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
16
16
years of professional experience
Work History
Manager
Hungryjacks
07.2012 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Deli Manager
Progressive IGA Belmont
01.2012 - 07.2012
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set schedules for 8 staff by planning and designating shifts and hours.
- Observed quality assurance standards to optimize freshness of deli products.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled expenses and boosted profitability by managing food and labor costs.
Manager
Hungryjacks
03.2008 - 02.2012
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Diploma of Management - Management
Central Queensland University
Brisbane, QLD09.2015
Skills
- Time Management
- Schedule Management
- Goal Setting
- Professional and Courteous
- Problem-Solving
- Positive Attitude
- Task Delegation
- Multitasking Abilities
- Staff Training
- Policy Implementation
- Product Management
Referees
Rod Howard
0438708295
Lisa Gobbee
0423970013
Gina Feast
0412418331
Timeline
Manager
Hungryjacks
07.2012 - Current
Deli Manager
Progressive IGA Belmont
01.2012 - 07.2012
Manager
Hungryjacks
03.2008 - 02.2012
Diploma of Management - Management
Central Queensland University
Similar Profiles
Harlin PakiHarlin Paki
Manager at HungryjacksManager at Hungryjacks
Louis Reyes MendezLouis Reyes Mendez
Manager at California Taco ShopManager at California Taco Shop
Allyson DildayAllyson Dilday
Manager at Freckled FinchManager at Freckled Finch