Accompanied clients to medical appointments and assisted them with their daily needs.
Provided advocacy services for service users during meetings with external agencies or professionals.
Developed positive relationships with service users and maintained professional boundaries at all times.
Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Participated in professional development and training sessions to enhance care quality and support provided.
Assistant Liquor Team Manager
Woolworths
Casino, NSW
10.2009 - 06.2017
Created a positive work environment by setting clear expectations and providing resources necessary for success.
Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
Delegated work assignments and prioritized tasks.
Managed team budget and resources efficiently, reducing costs while maintaining high-quality standards.
Suggested various operational strategies to increase productivity.
Education
Statement of Attainment - First Aid
Pulse Start Training Solutions
Queensland
11-2023
Statement of Attendance - Trauma Informed Care Responding to Trauma
AbSec
AbSec Learning And Development Centre
02-2023
Cert III in Aboriginal Health - Aboriginal Health
Port Macquarie Tafe
Port Macquarie, NSW
10-2020
Diploma - Counseling
Community Training Australia
Lismore
01-2012
Year 12 -
Casino High School
Casino
11-2003
Skills
Life Skills Development
Emotional Support
Cultural Sensitivity
Documentation abilities
Budgeting and financial management
Behavioral support
First-aid and CPR
Skill Development
Thriving Families
I have through my current position started a program called Thriving families. It is for the community to come learn,yarn and be educated on any rising issues they feel to be more addressed for them to understand.
We have covered Postnatal depression, held a free Birth Certificate Day.
These are some of the ideas community have asked for and I was happy to take their thought and deliver to them.
Timeline
Aboriginal Early Intervention Support Worker
Bulgarr Ngaru Aboriginal Medical Corporation
08.2022 - Current
Assistant Liquor Team Manager
Woolworths
10.2009 - 06.2017
Statement of Attainment - First Aid
Pulse Start Training Solutions
Statement of Attendance - Trauma Informed Care Responding to Trauma
Community Support Officer at South Coast Medical Service Aboriginal CorporationCommunity Support Officer at South Coast Medical Service Aboriginal Corporation