Kymberly Jarvis-James

• Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
• Streamlined loan approval processes with the development of standardized credit policies and procedures.
• Developed key relationships with clients, providing exceptional service and fostering long-term partnerships.
• Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Educated family members on various aspects of client care to enhance support networks during times of need.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

• Responsible for the overall management and administration of the service.
• Supervise the implementation of developmentally appropriate programs for children.
• Recruit staff by relevant regulations.
• Maintain day-to-day accounts and handle all administrative matters.
• Ensure that the centre or service adheres to all relevant regulations and statutory requirements.
• Ensure that the centre or service meets or exceeds quality assurance requirements.
• Liaise with families and outside agencies.
• Formulate and evaluate annual budgets.
• Liaise with management committees as appropriate.
• Provide professional leadership and development to staff.
• Develop and maintain policies and procedures for the centre or service.
• Manage the operations of the service in line with relevant Legislation, Industrial Relations Laws, Regulations, and National Quality Standards.
• Manage the service in line with the budgetary guideline.

• Responsible for the overall management and administration of the service.
• Supervise the implementation of developmentally appropriate programs for children.
• Recruit staff by relevant regulations.
• Maintain day-to-day accounts and handle all administrative matters.
• Ensure that the centre or service adheres to all relevant regulations and statutory requirements.
• Ensure that the centre or service meets or exceeds quality assurance requirements.
• Liaise with families and outside agencies.
• Formulate and evaluate annual budgets.
• Liaise with management committees as appropriate.
• Provide professional leadership and development to staff.
• Develop and maintain policies and procedures for the centre or service.
• Manage the operations of the service in line with relevant Legislation, Industrial Relations Laws, Regulations, and National Quality Standards.
• Manage the service in line with the budgetary guideline.

• Responsibility for overseeing the development and implementation of high-quality, inclusive, educational programs across the service
• Demonstrate excellent communication and time management skills.
• Develop and maintain partnerships within the local community.
• Develop positive and professional relationships with families, children and staff.
• Maintain health and safety standards, and risk minimisation strategies.
• Support the centre management team
• Guide the practice of our Educators on a daily basis
• Collaborate with the Educators to promote an inclusive curriculum
• Collaborate with the Educators to assist with creating an aesthetically pleasing environment
• Complete curriculum and programming audits
• Organise and manage the professional development plan for all Educators
• Collaborate with the Director to ensure the service's administrative tasks are organised and finalized to completion

Lead Educator - 7 Years

Assistant Director - 6 Months

Centre Director - 7 Years