Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kynan John

Sunshine Coast,QLD

Summary

Dedicated and organized professional, highly skilled in data entry, financial knowledge and Microsoft Office. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Have built a wealth of knowledge in maintaining relations with customers, while doing what is best for the business.

Overview

17
17
years of professional experience

Work History

Operations Manager

Nambour Golf Club
Nambour, QLD
05.2010 - Current
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Responded promptly to customer inquiries via phone or email.
  • Maintained records of all sales transactions for accounting purposes.
  • Scheduled tee times for customers over the phone or in person.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Prepared summaries of daily work completed for review by supervisors.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Reconciled daily cash receipts with bank deposits.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Analyzed customer account information to identify discrepancies or trends in payment history.
  • Entered data into accounting system to maintain accurate financial records.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.

Delivery Driver

Domino's
Nambour, QLD
05.2014 - 11.2015
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Cleaned kitchen surfaces and equipment after each shift.
  • Assisted other team members in closing duties such as cleaning up stations, counting money.
  • Assisted with restocking supplies as needed.

Landscape Labourer

Coolscapes
Mudjimba, QLD
07.2008 - 04.2010
  • Planted trees, shrubs, flowers and other vegetation according to specified design plans.
  • Removed weeds from lawns using hand tools or chemical treatments.
  • Cleaned up debris in outdoor areas after completing work activities.
  • Transported materials between job sites using pickup trucks or trailers.

Baker

Baker's Delight
Maroochydore, QLD
02.2008 - 07.2008
  • Operated ovens and other equipment to bake products according to established recipes.
  • Adhered to company policies regarding storage, handling and preparation of food items.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Followed food safety guidelines while preparing all food items.
  • Placed orders for additional supplies when necessary based on production needs.

Education

High School Diploma -

Burnside High School
Burnside QLD
11-2007

Some College (No Degree) - Cert 4 Accounting And Bookkeeping

CQU
Mackay

Skills

  • Financial Management
  • Inventory Management
  • Budgeting and cost control
  • Data Evaluation
  • Staff Management
  • Customer Relationship Management (CRM)
  • Purchasing and procurement
  • Staff retention
  • Microsoft Office expertise
  • Data Processing

Timeline

Delivery Driver

Domino's
05.2014 - 11.2015

Operations Manager

Nambour Golf Club
05.2010 - Current

Landscape Labourer

Coolscapes
07.2008 - 04.2010

Baker

Baker's Delight
02.2008 - 07.2008

High School Diploma -

Burnside High School

Some College (No Degree) - Cert 4 Accounting And Bookkeeping

CQU

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Kynan John