Kyra Barnsby

• Managed daily operations to enhance service delivery and drive customer satisfaction.
• Developed targeted marketing strategies that increased product visibility and attracted new customers.
• Handled inventory management to maintain product availability and reduce waste.
• Trained staff on customer service techniques and product knowledge
• Oversaw financial transactions to ensure accurate bookkeeping and cash flow management.
• Built relationships with suppliers to negotiate favorable terms and secure quality products.
• Implemented social media campaigns to engage customers online.
• Managed customer complaints to improve service quality and foster positive relationships.
• Ensured compliance with applicable laws and regulations while running the business.
• Implemented efficient processes for ordering inventory and tracking deliveries.
• Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
• Trained, coached and mentored employees to facilitate safety and consistent quality of work.
• Designed customer loyalty programs that encouraged repeat business and contributed to sales growth.
• Managed staff recruitment, hiring, training, and development.

• Maintained cleanliness and organization of kitchen workspaces and equipment.
• Operated kitchen appliances and tools safely and efficiently.
• Collaborated with team members to deliver timely meal service during peak hours.
• Managed inventory of supplies, ensuring adequate stock levels and timely restocking during shifts.
• Followed health and safety regulations to uphold food safety standards.
• Supported dishwashing operations to maintain workflow efficiency.
• Kept storage areas organized for easy access to ingredients and supplies.
• Swept and mopped floors to maintain cleanliness in the kitchen area.
• Followed all health code guidelines when handling food items.
• Prepared and served beverages and food items to customers promptly.
• Delivered excellent customer service, effectively addressing enquiries and resolving concerns.
• Operated cash register, processed transactions, and managed cash handling duties.
• Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
• Stocked service areas with napkins, utensils, condiments, and other supplies.
• Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
• Rotated stock items and ingredients to maintain freshness.

• Managed tenant relations and ensured effective communication with residents.
• Coordinated property maintenance and repairs with contractors and service providers.
• Oversaw lease agreements and ensured compliance with regulations and policies.
• Conducted property inspections to assess condition and identify necessary improvements.
• Created targeted marketing strategies to attract new tenants and enhance retention of existing residents.
• Prepared monthly financial reports detailing income, expenses, and budget forecasts.
• Trained new staff on company policies, procedures, and customer service standards.
• Implemented efficient processes for handling tenant inquiries and complaints effectively.
• Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
• Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Collected monthly assessments, rental fees, deposits and payments.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
• Processed evictions in accordance with state laws and procedures.
• Managed all maintenance requests from tenants in a timely manner.
• Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
• Monitored rent payments and proactively followed up with delinquent tenants to ensure timely collections.
• Processed and verified tenant paperwork for new leases and renewals.
• Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
• Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
• Met with prospective tenants to show property and assess applications or sign leases.
• Negotiated leases, rental agreements, and other contractual documents related to property management activities.
• Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
• Implemented rental payment policies and pursued overdue accounts via phone calls.
• Provided owners with strategic recommendations for property improvements and investment opportunities to enhance value.
• Exercised direct supervision over property staff.
• Built relationships with service vendors and submitted associated billing statements.

Managed front desk operations and greeted clients.

• Answered phone calls and directed enquiries to appropriate staff members.
• Assisted in maintaining a professional and welcoming reception area.
• Prepared and organized office documents to ensure smooth client meetings.
• Developed positive relationships with clients through exceptional customer service.
• Maintained office supplies inventory and placed orders.
• Scheduled appointments for clients using an online calendar system.
• Processed payments received by cash or credit card transactions accurately.
• Provided administrative support such as photocopying, faxing, scanning, mailing, and other related tasks.
• Performed clerical duties such as typing correspondence and preparing documents.
• Maintained an organized filing system for documents and records.
• Updated and maintained contact lists for key personnel to enhance communication efficiency.
• Compiled and presented reports from various sources for management review.