Kyra Christie
Collie,WA
Summary
Developed strong customer service skills and attention to detail in fast-paced retail environment. Demonstrated ability to handle transactions efficiently while maintaining customer satisfaction. Seeking to transition into new field where these skills can contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Checkout Operator
Woolworths
Collie, WA
11.2022 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Retail Shop Assistant
Little Blue Door
Collie, WA
03.2021 - 11.2023
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Organized shelves to remove slow moving items and add new merchandise.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Education
Year 10 Completed - Year 11 Started But Not Completed
Collie High School
Collie, WASkills
- Working under pressure
- Team work
- Operating Cash Registers
- Dealing with Customer Complaints
- Maintaining cleanliness
- Money Handling
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
- Punctual and Reliable
Timeline
Checkout Operator
Woolworths
11.2022 - Current
Retail Shop Assistant
Little Blue Door
03.2021 - 11.2023
Year 10 Completed - Year 11 Started But Not Completed
Collie High School