Kyrah Armstrong
Parramatta,NSW
Summary
Dynamic and results-driven professional with extensive experience in customer service and employee training, notably at McDonald’s Au. Excelled in developing comprehensive training programs and enhancing team performance. Demonstrated expertise in cash handling and POS systems, alongside a proven ability to lead teams to exceed sales goals. Skilled in fostering a collaborative environment and delivering exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Trainer
Mcdonald’s Au
11.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Crew Team Member
Pizza Hut
11.2020 - 11.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew
Red Rooster
03.2019 - 06.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Year Ten -
Cumberland High School
Carlingford, NSW12.2021
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- POS Systems
- Opening and closing procedures
- Sales expertise
Certification
certificate 3 in retail
statement of attainment application of eyelash extensions
Timeline
Crew Trainer
Mcdonald’s Au
11.2021 - Current
Crew Team Member
Pizza Hut
11.2020 - 11.2021
Crew
Red Rooster
03.2019 - 06.2019
Year Ten -
Cumberland High School
Similar Profiles
Anitta KochAnitta Koch
Au Pair at Cultural Care Au Pair, USA - Au PairAu Pair at Cultural Care Au Pair, USA - Au Pair
Maria Alejandra GomezMaria Alejandra Gomez
In-Home Child Caregiver at Cultural Care Au Pair, USA - Au PairIn-Home Child Caregiver at Cultural Care Au Pair, USA - Au Pair
Jasmina JovanovicJasmina Jovanovic
Babysitting at Au Pair, Cultural Care Au PairBabysitting at Au Pair, Cultural Care Au Pair