Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Kyran Comello

Bardia,NSW

Summary

With a proven track record in managing store operations, overseeing customer service, and implementing cost-saving measures, I bring a blend of retail and hospitality finesse to the table. Leveraging my diploma in travel and tourism alongside adept skills in department oversight, business development, and team management, I am poised to drive efficiency, elevate customer satisfaction, and optimize performance in any dynamic work environment. My proficiency in Microsoft Office Suite, database management, and adeptness in mentoring and coaching further underscore my value proposition as a versatile and results-oriented professional.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Full Time Assistant Store Manager

Red Rooster
Mount Annan | Moorebank, NSW
02.2024 - Current
  • Managed store operations, overseeing customer service, inventory management, and staff scheduling.
  • Used financial data analysis to implement cost-saving measures and develop strategies for improving store profitability.
  • Led a team, providing supervision and continuous training resulting in elevated customer satisfaction.
  • Utilised market trend analysis to identify valuable opportunities for improving and expanding products.
  • Conducted performance reviews to evaluate staff progress and establish development goals.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Delegated assignments based on team strengths to optimise floor coverage and service levels.
  • Provided mentorship to boost sales, enhance upselling and cross-selling strategies for retail productivity.
  • Managed inventory by monitoring stock levels and placing orders for merchandise in a timely manner.

Full Time Retail Department Head

Best And Less
Narellan, NSW
08.2023 - 02.2024
  • Demonstrated knowledge of store products and services.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Offered suggestions for additional items that may be of interest to customers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Utilized questioning techniques to better understand customer preferences and provide personalized recommendations.
  • Increased sales purchases through effective product cross-selling techniques.
  • Established key performance indicators to measure the effectiveness of department activities.
  • Coordinated with other departments to ensure successful completion of projects.

Hotel Housing Attendant

Wyndham Hotels And Resorts
Airlie Beach, QLD
05.2023 - 07.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Maintained adherence to chemical safety protocols when cleaning diverse areas.
  • Achieved strict adherence to health standards when performing cleaning tasks.

Education

Diploma - Travel And Tourism

Torrens University
Sydney NSW
01-2024

Skills

  • Department Oversight
  • Stock management
  • Business Development
  • Store Organization
  • Operations Oversight
  • Records Management
  • POS systems operations
  • Mentoring and Coaching
  • Team Management
  • Hiring and Training
  • Workforce Management
  • Microsoft Office Suite
  • Time Management
  • Database Management
  • Microsoft teams expertise

Certification

  • First Aid Certification : 2023 Australian Training Institute
  • NSW Food Authority Certificate : 2024 Australian Institute Of Accreditation
  • People And Leadership Certificate : 2024 Red Rooster
  • Food Safety Certificate : 2024 Red Rooster

Referees

  • Available upon request

Timeline

Full Time Assistant Store Manager

Red Rooster
02.2024 - Current

Full Time Retail Department Head

Best And Less
08.2023 - 02.2024

Hotel Housing Attendant

Wyndham Hotels And Resorts
05.2023 - 07.2023

Diploma - Travel And Tourism

Torrens University
Kyran Comello