With a proven track record in managing store operations, overseeing customer service, and implementing cost-saving measures, I bring a blend of retail and hospitality finesse to the table. Leveraging my diploma in travel and tourism alongside adept skills in department oversight, business development, and team management, I am poised to drive efficiency, elevate customer satisfaction, and optimize performance in any dynamic work environment. My proficiency in Microsoft Office Suite, database management, and adeptness in mentoring and coaching further underscore my value proposition as a versatile and results-oriented professional.