Kyrillos Ayad
Punchbowl,Australia
Summary
To work productively in a challenging environment, in which I can use my excellent customer skills. I can communicate with people of all levels. Key strengths include strong organisational and time management skills as well as prioritizing efficiently and effectively. I am self-efficient and adapt well to change as well as working as part of a team or independently. I have strong attention to detail as I am career driven and thrive in learning more about an organisation. Throughout my career I have been able to build on my communication skills as well as delegating work to teams in realistic timeframes and setting those expectations.
Overview
10
10
years of professional experience
Work History
Manager
Australian Sports Nutrition (ASN)
03.2022 - Current
- Assisting customers with supplemental needs to help aid in their personal goals
- Interpret and explain Inbody scans for customers everyday
- Follow up phone enquires with supplement companies and company representatives
- Connecting with local gyms and providing sampling events to cater to the community of fitness
- Adjusting MSLs according to the manager
- Creating weekly gameplans for staff members and myself
- Acquiring credit from sales reps and companies
- Managing paperwork and documents of tax invoices
- Social media prompts for the store
- Assisting in educational events in gyms explaining the importance of supplementations and how our Inbody machine works in store
Customer Service Representative
Timberlands
01.2022 - 03.2023
- Providing customer service and making sales within the company
- Answering phone enquires
- Taking photos of store presentation
- Answering emails for customers and communication with retail staff/managers and IT
- Receiving and sending shoe stock out via couriers
- Efficiently use (POS) software system
Night fill team leader
Coles
01.2017 - 01.2021
- Night fill team leader of 8 employees
- Stocking up products
- Provide customer assistance
- Working within a team-based environment
- Leading amongst team members
- Stock and repack stocks independently
Remedial Massage Therapist
Health plus chiropractic
01.2018 - 01.2020
- Provide remedial massage for patients
- Administration and client appointment setups
- Clinic duties, ensuring hygiene is kept within the premises
- Answering phone calls from patients and other healthcare professionals
- Screening patients for conditions of the spine and documenting it with the chiropractor
Working with Children
St Marks Vacation Centre
11.2016 - 12.2017
- Working with Children throughout the Daily activities and excursions
- Support all children needs, through toiletries and daily routines, schedules and activities
- Assembling children through routines
- Supervising children during activities and excursions with all precautions
- Provide parents with feedback about their child
- Handling parental paperwork
Admin/reception
Totally PT
04.2016 - 12.2016
- Company Overview: Personal Training Company
- Calling and following up on clients
- Emailing programs
- Recording and taking messages from phone calls
- Arranging training and nutrition plans for clients
- Assisting clients with general enquiries about their health and nutritional needs
- Personal Training Company
Delivering pharmaceutical goods and general labouring
All Day Chemist
03.2016 - 05.2016
- Deliver medication to residents and other chemist businesses
- Phone enquires and customer service
- Loading and unloading medications
- Assembling pharmaceutical goods through packing them and transporting them
- Stacking medication onto shelves
- Cleaning and sweeping the pharmacy floors and desks
Cooking and customer service
Dezerts
01.2015 - 04.2016
- Cooking and preparing food
- Cleaning tables and organising cutlery before and after
- Communicating with customers via phone enquires and in person
- Money handling, by counting and recording effectively
Education
High school education - year 12 HSC completion
St Mary’s and St Mina’s Coptic Orthodox College
bachelors of health science -
University of Western Sydney
Certificate IV in Allied Health Assistance - Nutrition & Dietetics
12.2022
Diploma of Remedial Massage -
Loftus Tafe
12.2018
Skills
- I am a well behaved and motivated person who loves to learn new skills I am able to work with other team members as well as work by myself I am a quick learner who is able to follow instruction accurately and also enjoy interpersonal interactions with a variety of different people
Additional Information
Any further references are given at request.
Personal Information
- Hobbies: Love to stay healthy and I am a competitive bodybuilder in Australia, I love to hang out with friends and family as much as I possibly can, Enjoy outdoor activities and travelling domestically in Australia and internationally, Motorsport racing at the track with my car
- Date of Birth: 04/17/98
Timeline
Manager
Australian Sports Nutrition (ASN)
03.2022 - Current
Customer Service Representative
Timberlands
01.2022 - 03.2023
Remedial Massage Therapist
Health plus chiropractic
01.2018 - 01.2020
Night fill team leader
Coles
01.2017 - 01.2021
Working with Children
St Marks Vacation Centre
11.2016 - 12.2017
Admin/reception
Totally PT
04.2016 - 12.2016
Delivering pharmaceutical goods and general labouring
All Day Chemist
03.2016 - 05.2016
Cooking and customer service
Dezerts
01.2015 - 04.2016
bachelors of health science -
University of Western Sydney
Certificate IV in Allied Health Assistance - Nutrition & Dietetics
High school education - year 12 HSC completion
St Mary’s and St Mina’s Coptic Orthodox College
Diploma of Remedial Massage -
Loftus Tafe
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