Kyule Petrella
16/10-12 Tindall Avenue, Liverpool,NSW
Summary
To obtain a career position within an organisation where I can fully utilise my education and experience while contributing to the benefit of my employer.
Overview
19
19
years of professional experience
Work History
Returns Coordinator
Safeguard Home Improvements/Wynstan
02.2023 - 08.2024
- Oversee and manage the returns process from initiation to completion
- Ensure that returned products are processed according to company policies and procedures.
- Serve as the point of contact for customer service team & internal stakeholders regarding return requests and issues
- Maintain accurate records of all returns, including reasons for return, product details, and customer information
- Increased productivity through streamlined processes and system efficiency.
- Prepare and manage return reports and documentation for internal tracking and auditing purposes.
- Collaborate with other departments such as sales, procurement, and warehouse to address and resolve return-related issues.
- Provide training and support to other staff members involved in the returns process.
- Ensure that all returns activities comply with company policies and legal regulations
- Data entry of returned product in WMS & inventory systems
- Cycle count
- Communicate with suppliers or vendors regarding product returns, defects, or discrepancies.
- Quality assurance checks on returned regarding returned issue(s) and also when ready for reinstallation
Warehouse All-rounder (Outbound)
The Iconic
11.2021 - 08.2022
- Training personnel of procedures in RF scanning, picking and troubleshooting, familiarised in identifying products location by SKU numbers.
- Liaise with leaders/ supervisors.
- Meeting and exceeding KPIs.
- Trouble shooting of purchase orders to resolve order issue.
- Labelling consigning of orders.
- Dock hand.
- Mail call ordering for express and priority orders.
- Conveyor belt monitor during peak sale periods.
- Freight handling/ freight forwarding via Sydney Metro Express, Interstate Orders, Interstate Express Orders.
Wardrobes Assembler
Stegbar
05.2019 - 11.2021
- Process & Assembly Production of wardrobesFollowed outlined specifications to implement assembly plans.
- Usage of various machinery:
Panel Saw/Edger/Borer for cam shelves & dividers.
Up-cut saw/Drop Saw to cut – to – size for battens & rods. - Assembly of draws (Scalloped front & chrome D handle draws.
- Continuous heavy lifting.
- Packaging & distributing of next day orders.
- Time management of multitasked instructions/tasks.
- Assisting trade personnel (Installers/Fitters).
- Quality Assurance.
- Following job numbered specific spreadsheets .
Picker Packer
DHL (Via Action Workforce)
10.2018 - 02.2019
- Printed labels, packaged boxes, and loaded into outbound containers.
- Scanned packages and boxes and moved to loading dock for shipment.
- Pulled orders quickly to maintain demanding productivity goals.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
Container Unloader
ACS (Achurch Container Specialist)
01.2018 - 06.2018
- Loaded packages onto pallets and into staging areas as directed.
- Heavy lifting.
- Receive inbound and dispatch of outbound inventory.
- Export and Import products into/from containers.
- Assisted other team members in navigating large loads.
- Maintained organized work area by storing equipment safely and properly.
Warehouse Assistant
TCC (The Consortium Clemenger)
05.2017 - 01.2018
- Sort and place materials or items on racks, shelves or in bins according to organisational standard.
- Open bales, crates, and other containers
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received/distributed through data entry. Also counting of physical inventory.
- Extensive use of WMS.
- Maintain a safe and clean work environment.
- Liaise with clientele.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Steel Fabricator
Beta Shelving Group
06.2014 - 06.2016
- Heavy lifting.
- Packing and loading of products for deliveries
- Powder coating.
- Maintained machinery and tools to keep fabrication processes running smoothly.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provide assistance to work personnel.
Powder Coat Painter
Interspray
11.2011 - 01.2012
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Verified production workflow, quality parts and delivery met required timeframes.
- Checked parts to verify attachment of correct identification.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Met exacting tolerances when sanding and sealing final finishes.
- Held or positioned spray guns to direct spray onto articles.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Roof Tiler
Mr Rooftiler
05.2011 - 08.2011
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Assisted with installation of gutters and downspouts.
- Cement mixing
- Job site presentation (cleaning)
- Operated variety of tools and equipment to safely and efficiently perform tasks.
Floor Tiler
Canistro Pty Ltd
07.2010 - 01.2011
- Used specialized tools and equipment to cut, shape and install tile.
- Screeding/rendering
- Demolition
- Helped supervisors create cost estimates for tile installation projects.
- Waterproofing
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
Fast Food Cashier
Hungry Jack's
05.2005 - 01.2009
- Provide quality face to face customer service.
- Attend to cleaning and maintain national hygiene standards.
- Handle cash and EFT transactions.
- Balancing of till.
- Responsible for opening and closing store.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Stock Replenishment.
- Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Operated and sanitised kitchen and food preparation equipment.
- Resolved customer complaints independently or with aid of supervisor.
Education
Westfield’s Sports High School
01.2007
Skills
- Plan Reading Skills
- Painting
- Small Demolition
- Removals (Furniture)
- Quick Learner
- Work Well within a team Environment
- Self-motivated
- Posses high work ethics
- Machine Operator
- Warehouse Operations
- Reliable, flexible, and hardworking
- Great Communication & Customer Service skills
- Labouring
- Computer Literacy – Intermediate
- Ability to multitask
- Cash Handling
- Time management
- Powder Coating
References
- Charbel Semaan, Mr Rooftiler, Manager, 0414505824
- Daniel Petrella, Canistro Pty Ltd, Manager, 0411360242
- Mohamed Rehman, Hungry Jacks, Manager, (02) 96096352
- Chris Holland, Interspray, Manager, (02) 97562806
- Budiana Settiwan, Beta Shelving Group, Manager, (02) 96092341
- Sasha McCmobe, The Consorting Clemanger, Unknown, 0426818418
Timeline
Returns Coordinator
Safeguard Home Improvements/Wynstan
02.2023 - 08.2024
Warehouse All-rounder (Outbound)
The Iconic
11.2021 - 08.2022
Wardrobes Assembler
Stegbar
05.2019 - 11.2021
Picker Packer
DHL (Via Action Workforce)
10.2018 - 02.2019
Container Unloader
ACS (Achurch Container Specialist)
01.2018 - 06.2018
Warehouse Assistant
TCC (The Consortium Clemenger)
05.2017 - 01.2018
Steel Fabricator
Beta Shelving Group
06.2014 - 06.2016
Powder Coat Painter
Interspray
11.2011 - 01.2012
Roof Tiler
Mr Rooftiler
05.2011 - 08.2011
Floor Tiler
Canistro Pty Ltd
07.2010 - 01.2011
Fast Food Cashier
Hungry Jack's
05.2005 - 01.2009
Westfield’s Sports High School
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