Kyu Seung Cheong
Canberra,ACT
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees.
Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities.
Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
12
12
years of professional experience
Work History
OWNER-CHEF
ASIAN NOODLE HOUSE
CANBERRA, ACT
06.2015 - 09.2024
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Analyzed industry trends to develop competitive strategies.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed legal documents related to business operations.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
MANAGER
SUSHIA
ORANGE, NSW
05.2014 - 06.2015
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
CHEF
KANEMOCHI JAPANESE RESTAURANT
SYDNEY, NSW
04.2012 - 03.2013
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Prepared high-quality dishes according to established recipes.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
COOK
SUSHI IN MANLY
MANLY, NSW
04.2012 - 03.2013
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Education
BBA - Business Administration
MACQUARIE UNIVERSITY
Sydney, NSW02-2013
ASSOCIATED DEGREE - SPORTS MANAGEMENT
INTERNATIONAL COLLEGE OF MANAGEMENT, SYDNEY
Manly, NSW02-2012
DIPLOMA - INTERNATIONAL BUSINESS
HOLMES INSTITUTE
Broadbeach, QLD02-2009
Skills
- Regulatory Compliance
- Budget Administration
- Business Management
- Marketing tactics
- KPI Management
- Administrative Oversight
- Hiring and staffing
- Negotiation
- Business Development
- Employee Development
- Cost Reduction
- Business Administration
- Staff hiring
- Staff Management
- Profit and loss analysis
- Human Resource Management
- Customer Relations
- Financial Planning
- Sales management
Languages
English
Full Professional
KOREAN
Native/ Bilingual
Accomplishments
- MADE MY BUSINESS TO BECOME ONE OF THE TOP 15% SALES PERFORMANCE PARTNERS FROM MENULOG AND UBEREATS ACCROSS AUSTRALIA AND NEW ZEALAND
References
References available upon request.
Timeline
OWNER-CHEF
ASIAN NOODLE HOUSE
06.2015 - 09.2024
MANAGER
SUSHIA
05.2014 - 06.2015
CHEF
KANEMOCHI JAPANESE RESTAURANT
04.2012 - 03.2013
COOK
SUSHI IN MANLY
04.2012 - 03.2013
BBA - Business Administration
MACQUARIE UNIVERSITY
ASSOCIATED DEGREE - SPORTS MANAGEMENT
INTERNATIONAL COLLEGE OF MANAGEMENT, SYDNEY
DIPLOMA - INTERNATIONAL BUSINESS
HOLMES INSTITUTE
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