Kyzara Parata
Brisbane,QLD
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Goodna Discount Drug Store
Goodna, QLD
10.2023 - 12.2023
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Answered questions regarding medication instructions and usage.
- Generated labels for prescriptions and maintained accurate records.
- Verified patient information to correctly dispense medications.
- Organized pharmacy area to maintain clean and orderly environment.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Kept pharmacy counter and related areas clean, neat and organized.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Counted and labeled prescriptions with correct item and quantity.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers at counter and provided excellent customer service.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Re-stocked shelves with prescribed medications and health care products.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
Pharmacy Assistant
Healthy World Pharmacy
Mount Gravatt
11.2017 - 07.2023
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Generated labels for prescriptions and maintained accurate records.
- Verified patient information to correctly dispense medications.
- Organized pharmacy area to maintain clean and orderly environment.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Counted and labeled prescriptions with correct item and quantity.
- Trained new pharmacy staff on computer system and drug management protocols.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers at counter and provided excellent customer service.
- Re-stocked shelves with prescribed medications and health care products.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Springfield Central State High School
Springfield, QLD12.2019
Skills
- Employee Training
- Relationship Building
- Customer Service
- Verifying orders
- Prescription Filling
- Cash Register Operations
- Workflow Optimization
- Collaboration and Teamwork
Timeline
Pharmacy Assistant
Goodna Discount Drug Store
10.2023 - 12.2023
Pharmacy Assistant
Healthy World Pharmacy
11.2017 - 07.2023
High School Diploma -
Springfield Central State High School