Léa Carmona
Whatsapp: +33 6 84309957
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, determined and resourceful.
Overview
1
1
year of professional experience
Work History
Hostess
La Terrazza
France
04.2024 - 07.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Bartender
Torres Hotel
Australia
01.2024 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Sailing For Oranges
Fremantle, WA
10.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Runner
Gage Road
Fremantle, WA
09.2023 - 11.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Provided excellent customer service while meeting challenging time goals.
- Delivered correct food items to tables according to order documentation.
- Ran errands for various employees throughout company.
Runner
Little Creatures
Fremantle, WA
09.2023 - 10.2023
- Building of storage racks
- Standing of storage racks
- Cleaning
- Maintained speed of service for food orders while minimizing errors and complaints.
- Provided excellent customer service while meeting challenging time goals.
- Cleared tables immediately after guests left in preparation for next party.
- Collaborated well with other food runners to deliver orders accurately.
Housekeeper
The National Hotel
Fremantle, WA
11.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Waitress/ Barista
Angelo Gelato
France
06.2023 - 09.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Housekeeper
Sundancer Backpackers Resort
Fremantle, WA
10.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Bachelor - Journalism
Hautes Études De Journalisme
05.2023
Skills
- Communication skills
- Strong ability to teamwork
- Capacity to adapt and react
- Fast learner
- Resilience to hard work conditions
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Limited Working
Italian
Elementary
Timeline
Hostess
La Terrazza
04.2024 - 07.2024
Bartender
Torres Hotel
01.2024 - 04.2024
Housekeeper
The National Hotel
11.2023 - Current
Bartender
Sailing For Oranges
10.2023 - 12.2023
Housekeeper
Sundancer Backpackers Resort
10.2023 - Current
Runner
Gage Road
09.2023 - 11.2023
Runner
Little Creatures
09.2023 - 10.2023
Waitress/ Barista
Angelo Gelato
06.2023 - 09.2023
Bachelor - Journalism
Hautes Études De Journalisme