Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

La-Toya Zammit-Cathay

Craigieburn,VIC

Summary

My current career goal is to secure an employment opportunity within a dynamic team environment where i could demonstrate my willingness to learn new skills and complete tasks at the best of my ability, and to succeed in a full time job and get stared on working as soon as possible. Thank you

Overview

1
1
year of professional experience

Work History

Picker Packer

HORNER recruitment
Thomastown , Vic
06.2023 - 07.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Worked fast to meet assigned daily picking quotas.
  • Sorted and organized items in designated areas for easy access.

Retail Team Member

champion
Bundoora, Vic
04.2023 - 07.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.

Retail Team Member

Homie
Fitzroy, Vic
04.2022 - 09.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Worked with loss prevention in monitoring shopper behavior.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Finished Year 11 -

Gateway Secondary College
Victoria
04-2021

Skills

  • Payment Processing
  • Cash Register Operation
  • Team Member Motivation
  • Helping Faculty
  • POS Systems
  • Providing Feedback
  • Effective Customer Communication
  • Teamwork Skills
  • Good communication skills
  • Ability to work effectively and efficiently within team environments and as an individual
  • Great communication skills weather it be face to face or over the phone
  • Attentive to detail and ability to demonstrate a high level of time management skills
  • Strong work ethics with ability to help others
  • Easily able to learn new tasks
  • Able to apply initiative to assist the team regardless of reward or recognition
  • Reliable, committed and honest individual
  • POS Transactions
  • Promotional Effectiveness Review
  • Customer Assistance

Languages

English
Full Professional
Spanish
Limited
Croatian
Professional

Timeline

Picker Packer

HORNER recruitment
06.2023 - 07.2023

Retail Team Member

champion
04.2023 - 07.2023

Retail Team Member

Homie
04.2022 - 09.2022

Finished Year 11 -

Gateway Secondary College
La-Toya Zammit-Cathay