Lacey Curtis
Dubbo
Summary
Resourceful Junior Leader known for high productivity and efficient task completion. Skilled in team leadership, conflict resolution, and strategic planning. Excel in communication, adaptability, and problem-solving to achieve goals and exceed expectations.
Overview
1
1
year of professional experience
Work History
Junior Leader
Donut King
Dubbo
06.2024 - Current
- Trained, mentored, and advised new members to group.
- Helped improve program and increase participation by contributing useful ideas.
- Monitored daily operations of junior staff to ensure task completion was achieved in a timely manner.
- Interacted with customers on behalf of the organization while providing exceptional customer service.
- Mentored new hires on company culture values, processes, procedures, and customer service etiquette.
- Built relationships with participants through positive attitude and communication.
- Collaborated with senior management on long-term strategic planning initiatives.
- Assisted senior leadership in developing strategies to increase efficiency among junior staff members.
- Restocked facility supplies, organized equipment, and kept facilities neat and clean.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) -
Dubbo College South Campus
DubboSkills
- Customer service
- Employee training
- Program management
- Time management
- Relationship building
- Team building
- Customer focus
- Staff development
- Safety awareness
- Coaching and mentoring
- Production planning
- Strong work ethic
- Product finishing
- Problem-solving abilities
- Following instructions
- Basic math skills
- Multitasking
- Teamwork and collaboration
- Hand-held scanners
- Time management abilities
- Estimating
Timeline
Junior Leader
Donut King
06.2024 - Current
Some College (No Degree) -
Dubbo College South Campus