Lacey-maree Rohrlach
Purga,Qld
Summary
Proven professional with expertise in cleaning and a strong work ethic, demonstrated during tenure at Marlin Commercial Services. Excelled in enhancing client satisfaction and team morale through exceptional service and mentoring. Skilled in multitasking and customer relations, consistently ensuring high standards of cleanliness and satisfaction.
Overview
8
8
years of professional experience
Work History
Commercial Cleaner
Marlin Commercial Services
06.2019 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
Receptionist Administrator
PS Designer Homes
06.2017 - 06.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors.
Education
Certificate II - Retail
Skill Centred Queensland
Gympie, QLD05.2012
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Deep cleaning expertise
- Team Training
- Attention to detail
- Multitasking Abilities
- Customer and client relations
- Greeting and seating clients
- Patience and empathy
Timeline
Commercial Cleaner
Marlin Commercial Services
06.2019 - Current
Receptionist Administrator
PS Designer Homes
06.2017 - 06.2019
Certificate II - Retail
Skill Centred Queensland
Similar Profiles
Xenia AbrahamsXenia Abrahams
Administrator & Financial Planner at Marlin Financial Services t/a Marlin BluestarAdministrator & Financial Planner at Marlin Financial Services t/a Marlin Bluestar
PETER VIGILPETER VIGIL
Bartender/Lead Server/Trainer/Financial/Banq. Team at The Grand MarlinBartender/Lead Server/Trainer/Financial/Banq. Team at The Grand Marlin
Amaziye MillsAmaziye Mills
Retail Sales Associate at Marlin MarkertRetail Sales Associate at Marlin Markert