Intelligent businesswoman with background overseeing mining building operations. Expert in tenant relationships, office operations and maintenance oversight. Well-versed in balancing tenant rights and business targets to meet financial goals.
Overview
6
6
years of professional experience
Work History
Property Manager
LJ Hooker Real Estate
Gladstone Central, QLD
09.2021 - Current
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Introduced prospective tenants to types of units available and performed tours of premises.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained sufficient number of units and houses market-ready for lease.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Maintained original leases and renewal documents in digital and hardcopy format for property management office
Maintained open communication with customers to foster positive relations and provide updates on issues
Interacted with customers by phone, email or in-person to provide information
Warranty Administrator
Komatsu
Emerald, QLD
03.2020 - 01.2021
Oversaw logistics for incoming replacement parts and outgoing shipments of defective components.
Tracked all pending authorizations to resolve discrepancies and avoid revenue loss.
Communicated effectively with staff, including members of operations, finance and clinical departments.
Proved successful working within tight deadlines and fast-paced atmosphere.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Warehouse Worker
Komatsu
Emerald, QLD
03.2020 - 01.2021
Loaded, unloaded and moved material to and from storage and production areas.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used forklifts and pallet jacks to relocate products.
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Checked packages and merchandise for damage and notified vendors.
Car Sales Associate
David Grant Car Sales
Gladstone, Qld
08.2013 - 02.2017
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Increased overall quality of used inventory through effective trade-in and auctioning policies.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Education
Gladstone State High School
Gladstone
11.2012
Skills
Strategic Planning
Policy and procedure modification
Scheduling
Customer Service
Relationship-Building
Organization and Time management
Workflow planning
Tenant and Owner Liaising
Relationship Building
Accomplishments
Received safety award for take fives, detailed safety reports .
Real estate license
5 - 5 STAR GOOGLE REVIEWS IN 12 MONTHS
Timeline
Property Manager
LJ Hooker Real Estate
09.2021 - Current
Warranty Administrator
Komatsu
03.2020 - 01.2021
Warehouse Worker
Komatsu
03.2020 - 01.2021
Car Sales Associate
David Grant Car Sales
08.2013 - 02.2017
Gladstone State High School
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