Lacey Treasure
Summary
My objective is to utilise my proven time management and conflict solving skills to lay the groundwork for future career progression. I am a dedicated and focused worker seeking a role where I can apply my enthusiasm and receive opportunities for growth and development.
Overview
9
9
years of professional experience
Work History
Administrative Officer
BG Enterprises
08.2020 - Current
- Raise work orders from key clients and book in work orders with tenants
- Allocate and distribute jobs to 10+ tradesmen and subcontractors
- Liaise and maintain relationships with Penrith City Council and department of housing.
- Create invoices for clients, ensuring all invoices are accurate for key clients including government clients, real estates and local councils.
- Manage multiple client portals to ensure KPI targets are met
- Review and approve purchase orders
- Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Manage and resolve tenant related maintenance queries and concerns
- Train and supervise employees on office policies and procedures.
- Quote maintenance repairs and submit to clients
- Experience in after hours call centre to Link Wentworth Housing
Head Concierge
Equiem
07.2018 - 08.2020
- VIP meet & greet services
- Restaurant and hotel bookings
- Support all building management staff when required
- Assist security and management teams in emergency scenarios and procedures
- Co-ordinating and setting up building events/activations
- Promoting the Portal to ensure tenants have access to all building facilities, news, benefits and information
- Managing the tenant portal dry cleaning service
- Responding to and following up tenant and building management requests; in person, via phone and email
Receptionist / Office Assistant
St Clair Physiotherapy
12.2016 - 06.2018
- Welcoming patients and answering phone and email enquiries
- Book appointments accurately and appropriately
- Keep patient appointments on schedule by notifying physiotherapist’s on patient's arrival
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information maintaining confidentiality of all patients
- Collecting, sorting and delivering mail
Customer Service Crew Member
Hungry Jack’s
11.2015 - 06.2018
- Provide high levels of customer service
- Adhere to safety & hygiene standards
- Handling money & balancing till
- Work as a team unit to maintain customer flow
Education
HSC -
Nepean Creative and Performing Arts High School (NCAPA)
10.2016
Timeline
Administrative Officer
BG Enterprises
08.2020 - Current
Head Concierge
Equiem
07.2018 - 08.2020
Receptionist / Office Assistant
St Clair Physiotherapy
12.2016 - 06.2018
Customer Service Crew Member
Hungry Jack’s
11.2015 - 06.2018
HSC -
Nepean Creative and Performing Arts High School (NCAPA)
Similar Profiles
Krishna ShahKrishna Shah
Garment Cutting Master at bg enterprisesGarment Cutting Master at bg enterprises
Jose GarciaJose Garcia
Class C Technician at Bg Automation EnterprisesClass C Technician at Bg Automation Enterprises
WILLIAM THOMASWILLIAM THOMAS
Retail Sales Supervisor at BG FUELS GAS BAR @ MOBIL O/A Namah Shivaya Enterprises Ltd.Retail Sales Supervisor at BG FUELS GAS BAR @ MOBIL O/A Namah Shivaya Enterprises Ltd.
Snehika DatlaSnehika Datla
Administrative officer at Etane LimitedAdministrative officer at Etane Limited
Nashita DesaiNashita Desai
Administrative officer at Royal Bournemouth HospitalAdministrative officer at Royal Bournemouth Hospital