Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Lachlan Aitken

Killarney Vale,NSW

Summary

I am an outgoing student, currently in year 11 that is pursuing part-time employment. I am an energetic individual with a background in fast food and counter service. I am skilled in efficient order handling and customer satisfaction. I demonstrate the ability to maintain high cleanliness standards and manage WH&S procedures to ensure smooth operation of the work place environment. I am known for having strong communication skills and the capability to work well under pressure. I contribute positively to the teams dynamics and to the customer's experience. I'm a highly-motivated employee with a desire to take on new challenges. I have a strong work ethic and exceptional interpersonal skills. I am able to work effectively unsupervised and as part of a team. I manage time management effectively and I have a willingness to learn new things. I am eager to start work while I transition out of school.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bakery Assistant

Huskisson bakery & cafe
Huskisson, NSW
03.2024 - 11.2025
  • Assisted in daily bakery operations by preparing ingredients for baked goods.
  • Maintained cleanliness of workstations and adhered to food safety standards.
  • Collaborated with team to ensure timely production of bakery items.
  • Operated kitchen equipment, including mixers and ovens, following safety guidelines.
  • Prepared fresh ingredients while demonstrating knowledge of proper food handling techniques.
  • Engaged with customers to enhance their experience in the bakery café environment.
  • Maintained a clean and sanitary work area throughout the day.
  • Followed WH&S protocols, dealt with hazards in a timely manner & reported hazards to my supervisor.
  • Ensured that all safety protocols were followed while working in the bakery area.
  • Washed preparation utensils, tools, and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
  • Restocking shelves with freshly made products.
  • Served customers at the front counter by providing product information and taking orders.
  • Operated cash register accurately when processing customer payments.
  • Greeted incoming patrons, offered menu's and documented order details and special preferences.
  • Maintained a clean and organized work area throughout the shift.

Retail Worker

IGA
St Georges Basin, NSW
01.2024 - 06.2024
  • Assisted customers with product selections and inquiries in a friendly manner.
  • Maintained store cleanliness and organized merchandise on shelves effectively.
  • Operated cash register, processing transactions accurately and efficiently.
  • Stocked shelves with inventory, ensuring proper product placement and visibility.
  • Participated in inventory counts to ensure stock accuracy and availability.
  • Followed safety protocols while handling products and operating equipment securely.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Maintained cleanliness and organization of store shelves and displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Take Away Server

Leashy's Cafe- Takeaway
Basin View, NSW
03.2017 - 05.2017
  • Provided excellent customer service in a fast-paced takeaway environment.
  • Took customer orders accurately and efficiently.
  • Maintained the cleanliness and organization of the server stations.
  • Assisted team members during busy periods to ensure smooth operations.
  • Took orders from customers accurately and in a timely manner.
  • Weighed ingredients to ensure the accuracy of the order.
  • Maintained clear and concise communication with my manager and colleagues.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and disposing of rubbish.

Education

Year 10 Rosa -

Vincentia High School
Vincentia, NSW
07-2025

Skills

  • Customer service
  • Time management
  • Equipment operation
  • Team collaboration
  • Punctuality
  • Customer transactions
  • Cleanliness standards
  • Food safety compliance
  • Quality assurance

Certification

  • I have completed the year 10 certificate stage 5 courses.

Accomplishments

  • I started a cert III in commercial cookery but I'm yet to complete it.

References

References available upon request.

Timeline

Bakery Assistant

Huskisson bakery & cafe
03.2024 - 11.2025

Retail Worker

IGA
01.2024 - 06.2024

Take Away Server

Leashy's Cafe- Takeaway
03.2017 - 05.2017

Year 10 Rosa -

Vincentia High School

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Lachlan Aitken