Lachlan Anderson
Mangerton
Summary
Proven to excel in fast-paced environments, I bring a track record of enhancing customer satisfaction and streamlining operations, as demonstrated during my time with JB Hi-Fi. With a blend of sales proficiency and adaptability, I effectively boost team productivity and foster memorable shopping experiences. My goal-oriented approach and reliability stand out, making me a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Christmas Casual Retail Team Member
JB Hi-Fi Home
11.2024 - 02.2025
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Provided personalised shopping assistance to customers through active listening and tailored recommendations based on their needs.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced team productivity by providing timely assistance with unloading trucks and verifying shipment contents.
Kitchen Hand
Ivy Italian
01.2024 - 02.2025
- Followed recipes and chef instructions to prepare food correctly.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
Fast Food Cook
McDonald's
05.2023 - 11.2023
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
Fast Food Cook
Chooksy's
05.2022 - 03.2023
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
- Practiced proper safety and sanitation standards.
- Trained and assisted new kitchen staff members.
Fast Food Cook
McDonald's
09.2019 - 02.2022
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
- Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
- Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion.
Education
Bachelor of Arts - Psychology
University of Wollongong
Wollongong, NSW11-2026
Skills
- Goal-oriented mindset
- Reliability and punctuality
- Sales proficiency
- Product knowledge expertise
- Customer assistance
- Store maintenance
Timeline
Christmas Casual Retail Team Member
JB Hi-Fi Home
11.2024 - 02.2025
Kitchen Hand
Ivy Italian
01.2024 - 02.2025
Fast Food Cook
McDonald's
05.2023 - 11.2023
Fast Food Cook
Chooksy's
05.2022 - 03.2023
Fast Food Cook
McDonald's
09.2019 - 02.2022
Bachelor of Arts - Psychology
University of Wollongong
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