Lachlan Beck
HAWTHORN EAST,Australia
Summary
Dedicated Bar Supervisor with a solid background in overseeing and enhancing restaurant operations. Proven success in monitoring data to optimise inventory, customer service, and restaurant sales. Possesses comprehensive cross-training across all facets of restaurant operations, in roles such as Serving, Expo/Pass operations, Hosting, and Bartending. Excels in fostering a positive team environment, driving staff training initiatives, and ensuring a seamless guest experience. Proficient in adapting/working in high-stress environments, while maintaining focus on quality and guest experience.
Overview
2
2
years of professional experience
Work History
Restaurant Supervisor
Governor's Hall
01.2024 - Current
- Worked alongside Venue Manager to oversee staff operations on Bar and Restaurant Floor.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions; ie. promotions co-ordinated with produces sales representatives
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Restaurant Server
Canyon Ski Resort
11.2023 - 01.2024
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Bar Supervisor
TGI Fridays
02.2023 - 11.2023
- Oversaw the bar's operations, ensuring a high level of customer service
- Assisted in managing Bartending staff, providing guidance and support when needed
- Oversaw Bar stock levels, and conducted ordering based off of current and future needs
- Interacted with customers, providing recommendations and ensuring a positive experience
- Tracked sales data regularly to identify popular products or promotions that could inform in-store marketing efforts (graphics or verbal promotion)
Sales Assistant
Vans
12.2023 - 03.2024
- Provided excellent customer service, assisting customers with their purchases and tailoring products to individual needs
- Developed and maintained product knowledge to answer customer inquiries and promote sales
- Monitored individual KPI, and actively used promotions and sale offers to increase/achieve targets
- Assisted with inventory management, while optimising stockroom for ease of use.
Restaurant Waiter
TGI Fridays
06.2022 - 12.2022
- Proficiently used restaurant POS systems to accurately process orders and payments
- Performed opening and closing duties as required by the restaurant
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers.
Education
Bachelor of Cyber Security -
Deakin University
Melbourne, VIC10.2026
Skills
Sales operations
Conflict Resolution
Inventory Control
Sales strategy
Timeline
Restaurant Supervisor
Governor's Hall
01.2024 - Current
Sales Assistant
Vans
12.2023 - 03.2024
Restaurant Server
Canyon Ski Resort
11.2023 - 01.2024
Bar Supervisor
TGI Fridays
02.2023 - 11.2023
Restaurant Waiter
TGI Fridays
06.2022 - 12.2022
Bachelor of Cyber Security -
Deakin University
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