Lachlan Bosomworth
Ringwood East
Summary
Reliable worker highly effective at managing multiple tasks in busy environments. Offering 5 years of experience in customer service, I can effectively contribute to the success of your business and am eager to gain new skills and experience.
Overview
5
5
years of professional experience
Work History
Pizza Maker/Team Member
Villa Rosa Pizzeria
02.2021 - Current
- Taking phone and in-store orders
- Engaging with customers to satisfy their needs in a hospitality setting
- Leading others in the preparation of materials to satisfy their needs and answer questions
- Working in and organising a team to work together efficiently to a high standard
- Working in high pressure, busy settings quickly to provide customer satisfaction.
- Ensuring customer satisfaction by consistently preparing high-quality pizzas according to customer preferences and standards
Team Member: Operations/Production
Savers Ringwood
11.2022 - 11.2023
- Working in a team to achieve daily and hourly quotas
- Using customer service skills to achieve high satisfaction in a retail setting
- Enhanced team efficiency by quickly learning and implementing new skills
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
- Remained flexible in covering shifts and communicating with other team members to ensure efficient task completion in the workplace
Guest Services Attendant/Party Host
Timezone Eastland
05.2022 - 11.2022
- Working independently and in a team to provide high quality customer satisfaction
- Organising independently to work in an efficient manner to a high standard
- Hosting parties for people of a range of ages, including staying on schedule and providing the best possible experience for customers
- Engaging positively and cooperatively with team members to complete all assigned tasks
- Ensured customer satisfaction by providing efficient and courteous service
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks
Customer Service
Eastwood Fish and Chips
04.2019 - 02.2021
- Taking phone orders
- Engaging with customers to provide customer satisfaction
- Answered customer questions and complaints to provide strong customer service
Education
Ringwood Secondary College
01.2022
Skills
- Customer Service
- Verbal and Written Communication
- Upselling Products and Services
- Independent and Cooperative Abilities
- Willingness to Learn
- Commitment and Dedication
- Reliability and Honesty
- Food Safety
References
- Janine Pero, Director of Music Program at Ringwood Secondary college, jpero@ringwoodsc.vic.edu.au
- Max Scotti, Manager at Villa Rosa Pizzeria, 0487 655 476
- Erin Martin, Operations Manager at Ringwood Savers, 0402 889 502
Timeline
Team Member: Operations/Production
Savers Ringwood
11.2022 - 11.2023
Guest Services Attendant/Party Host
Timezone Eastland
05.2022 - 11.2022
Pizza Maker/Team Member
Villa Rosa Pizzeria
02.2021 - Current
Customer Service
Eastwood Fish and Chips
04.2019 - 02.2021
Ringwood Secondary College
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