Lachlan Brooks

-Selling residential construction projects to investors and families

-Packaging house and land to exceed sales targets

-Building relationships with local land agents and developers

- Working within a collaborative sales team

- Selling from different display locations everyday

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Top preformer in sales figures. Averaged 150k a month.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Established and cultivated solid business relationships with new or existing customers.
• Closed lucrative sales deals using strong negotiation skills.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.

• Solved customer challenges by offering relevant products and services.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Set and achieved company defined sales goals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• I did not stay long in this position, as It was hours drive away from home. I was helping the business owner out, as he was a friend of my family.

• 6 month contract at Timbermill Studios Bulli
• Employed staff, set up business and created a customer base
• Established foundational processes for business operations.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Managed kitchen and stock ordering
• Administration and staff rostering

• 2 year contract and Towradgi surf life saving club
• Managed business and kitchen operations
• Staff hiring and rostering
• Administration
• Passionate about learning and committed to continual improvement.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Performed cash handling activities

• Collected, arranged, and input information into database system.
• Held weekly team meetings to inform team members on company news and updates.
• Gathered, organized and input information into digital database.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Attended monthly sales meetings and quarterly sales trainings.
• Prepared merchandise for sales floor by pricing or tagging.
• Set and achieved company defined sales goals.

• Created recipes and prepared advanced dishes.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Placed orders to restock items before supplies ran out.
• Breakfast and lunch service 5 days a week

• Delivered newsworthy stories on stage using perfect pronunciation and inflection.
• Read news flashes to inform audiences of important events.
• Wrote and edited copy for range of publications and websites.
• Kept Audiences entertained and satisfied, anywhere up to 300 people per event
• Preformed 100 questions per night
• I did this job 3 nights a week

• 1 year contract under a Lend Lease exclusive retirement village
• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Oversaw catering orders to verify accuracy and completeness.
• Arranged furniture and added decorations to assist in setting up for catering events.
• Coordinated with various vendors to establish necessary supplies for events.
• Supervised and trained junior catering staff to carry out correct tasks and apply best practices.

• Created recipes and prepared advanced dishes.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Placed orders to restock items before supplies ran out.

• Created recipes and prepared advanced dishes.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Placed orders to restock items before supplies ran out.

• Created recipes and prepared advanced dishes.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Placed orders to restock items before supplies ran out.
• Mentored kitchen staff to prepare each for demanding roles.
• Cooked memorable dishes that brought new customers into establishment.