Lachlan Brown
Ferntree Gully,VIC
Summary
Proven team player and efficient multitasker, excelled at McDonald's by enhancing customer satisfaction and streamlining operations. Leveraged strong problem-solving and customer service skills to address and resolve issues swiftly, contributing to a significant improvement in shift productivity. Demonstrated integrity and expertise in cash handling, ensuring accurate transactions and inventory management.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Boronia, VIC
10.2022 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Stocked shelves to organize aisles in assigned department.
Education
No Degree -
Boronia K-12 College
Boronia, VICSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Heavy Lifting
Accomplishments
- Achieved Crew Member of the Month through effectively helping with ensuring there is fresh product up in time for customer satisfaction.
Timeline
Crew Member
McDonald's
10.2022 - 05.2024
No Degree -
Boronia K-12 College