Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lachlan Butler

Vaucluse,NSW

Summary

- Went to Scots College

- Achieved an Atar of 90.5

- Have been awarded a Green Beret as part of the Australian Army link with my school.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Basketball Coach

The Scots College
2022.12 - Current
  • Acted as positive role model for team participants and in community.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Cultivated community and media relations through social media and other communication channels to support program.
  • Developed and maintained network of professional resources to refer clients to.

Customer Experience Associate

Appliances Online
2023.06 - 2023.08
  • Asked customers questions to determine, verify and solve common problems.
  • Looked for additional ways to expand products to customers by upselling new products and services.
  • Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
  • Suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded proactively and positively to rapid change.

Education

Bachelor of Laws / Bachelor Of Communication - Laws/ Media Business

University of Technology Sydney
Camperdown, NSW
11.2027

Skills

  • Complex Problem-Solving
  • Customer Assistance
  • Store Organization
  • Product Knowledge
  • Dispute Mediation
  • Friendly and Helpful
  • Team Cooperation

Certification

Working with Children's check.

Timeline

Customer Experience Associate

Appliances Online
2023.06 - 2023.08

Basketball Coach

The Scots College
2022.12 - Current

Bachelor of Laws / Bachelor Of Communication - Laws/ Media Business

University of Technology Sydney

Working with Children's check.

Lachlan Butler