Lachlan Butler
Vaucluse,NSW
Summary
- Went to Scots College
- Achieved an Atar of 90.5
- Have been awarded a Green Beret as part of the Australian Army link with my school.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Basketball Coach
The Scots College
12.2022 - Current
- Acted as positive role model for team participants and in community.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Cultivated community and media relations through social media and other communication channels to support program.
- Developed and maintained network of professional resources to refer clients to.
Customer Experience Associate
Appliances Online
06.2023 - 08.2023
- Asked customers questions to determine, verify and solve common problems.
- Looked for additional ways to expand products to customers by upselling new products and services.
- Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responded proactively and positively to rapid change.
Education
Bachelor of Laws / Bachelor Of Communication - Laws/ Media Business
University of Technology Sydney
Camperdown, NSW11.2027
Skills
- Complex Problem-Solving
- Customer Assistance
- Store Organization
- Product Knowledge
- Dispute Mediation
- Friendly and Helpful
- Team Cooperation
Certification
Working with Children's check.
Timeline
Customer Experience Associate
Appliances Online
06.2023 - 08.2023
Basketball Coach
The Scots College
12.2022 - Current
Bachelor of Laws / Bachelor Of Communication - Laws/ Media Business
University of Technology Sydney