Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lachlan Caisley

Retail Supervisor
Dee Why,NSW

Summary

Results-driven Floor Supervisor with expertise in team leadership, employee development, and operational efficiency. Committed to enhancing customer satisfaction through effective conflict resolution and process improvements.

Overview

9
9
years of professional experience

Work History

Floor Supervisor

Bayfields
Dee Why, NSW
03.2022 - Current
  • Supervised daily operations to ensure team efficiency and adherence to company standards.
  • Trained and mentored new staff on operational procedures and safety protocols.
  • Implemented workflow improvements that enhanced productivity and reduced errors.
  • Conducted regular inventory checks, maintaining optimal stock levels and minimizing waste.
  • Facilitated communication between departments to coordinate product flow and service delivery.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Monitored progress of tasks to provide feedback for improvement.
  • Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
  • Enforced team adherence to safety regulations and protocols.

Programme Observer (University Placement)

BaptistCare Australia
Blacktown, NSW
03.2025 - 07.2025
  • Oversaw daily operations, ensuring compliance with industry standards and regulations.
  • Mentored team members, fostering skill development and enhancing service delivery.
  • Implemented process improvements that increased operational efficiency and reduced errors.
  • Collaborated with cross-functional teams to optimize resource allocation and workflow management.
  • Facilitated communication between departments to align goals and streamline processes.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Football Coach

St Augustines College
Brookvale, NSW
03.2022 - 08.2022
  • Developed and implemented training programs to enhance player skills and team performance.
  • Analyzed game strategies and provided feedback to players for continuous improvement.
  • Conducted regular evaluations of player progress and adjusted training plans accordingly.
  • Collaborated with coaching staff to design practice sessions focused on tactical execution.

Delivery Driver

Pound of Pizza
Forestville, NSW
10.2021 - 02.2022
  • Delivered orders efficiently, ensuring timely service to enhance customer satisfaction.
  • Managed route planning to optimize delivery times and fuel efficiency.
  • Maintained vehicle cleanliness and functionality, adhering to safety protocols.
  • Recorded delivery information accurately to ensure proper inventory management.

Community Work Volunteer (voluntrary)

St Augustines College (Women and Children Shelter)
Dee Why, NSW
01.2019 - 08.2021
  • Implemented feedback mechanisms to assess program effectiveness and identify areas for improvement.
  • Mentored new volunteers, fostering a supportive environment and encouraging professional growth.
  • Fostered community growth by organizing and leading various volunteer projects.
  • Raised funds for local nonprofits through organizing and executing charity events.
  • Played an integral role in improving overall quality of life within the community through dedicated service and proactive problemsolving.

Baseball Umpire

Manly Warringah Baseball
Forestville, NSW
09.2016 - 03.2019
  • Officiated games, ensuring fair play and adherence to league rules.
  • Communicated effectively with players and coaches to resolve conflicts on-field.
  • Evaluated player performance and game situations for accurate decision-making.
  • Maintained composure under pressure, managing high-stakes game environments.

Education

Social Science

Macquarie University
Macquarie Park, NSW
04-2026

High School Diploma -

St Augustines College
Brookvale, NSW
11-2021

Skills

  • Customer satisfaction
  • POS systems operations
  • Team leadership
  • Customer relations
  • Team supervision
  • Task delegation
  • Employee motivation
  • Policy enforcement
  • Employee development
  • Operations management
  • Stock management
  • Quality controls
  • Performance optimization
  • Retail merchandising
  • Performance coaching
  • Workplace organization
  • Interpersonal conflict resolution
  • Email and phone communication

Interests

  • Gym Workouts
  • Backpacking and Hiking
  • Music
  • Playing Sports
  • Swimming
  • Volunteer Work

Timeline

Programme Observer (University Placement)

BaptistCare Australia
03.2025 - 07.2025

Floor Supervisor

Bayfields
03.2022 - Current

Football Coach

St Augustines College
03.2022 - 08.2022

Delivery Driver

Pound of Pizza
10.2021 - 02.2022

Community Work Volunteer (voluntrary)

St Augustines College (Women and Children Shelter)
01.2019 - 08.2021

Baseball Umpire

Manly Warringah Baseball
09.2016 - 03.2019

Social Science

Macquarie University

High School Diploma -

St Augustines College
Lachlan CaisleyRetail Supervisor