- Gym Workouts
- Backpacking and Hiking
- Music
- Playing Sports
- Swimming
- Volunteer Work
Lachlan Caisley
Retail Supervisor
Dee Why,NSW
Summary
Results-driven Floor Supervisor with expertise in team leadership, employee development, and operational efficiency. Committed to enhancing customer satisfaction through effective conflict resolution and process improvements.
Overview
9
9
years of professional experience
Work History
Floor Supervisor
Bayfields
Dee Why, NSW
03.2022 - Current
- Supervised daily operations to ensure team efficiency and adherence to company standards.
- Trained and mentored new staff on operational procedures and safety protocols.
- Implemented workflow improvements that enhanced productivity and reduced errors.
- Conducted regular inventory checks, maintaining optimal stock levels and minimizing waste.
- Facilitated communication between departments to coordinate product flow and service delivery.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Monitored progress of tasks to provide feedback for improvement.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
- Enforced team adherence to safety regulations and protocols.
Programme Observer (University Placement)
BaptistCare Australia
Blacktown, NSW
03.2025 - 07.2025
- Oversaw daily operations, ensuring compliance with industry standards and regulations.
- Mentored team members, fostering skill development and enhancing service delivery.
- Implemented process improvements that increased operational efficiency and reduced errors.
- Collaborated with cross-functional teams to optimize resource allocation and workflow management.
- Facilitated communication between departments to align goals and streamline processes.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Football Coach
St Augustines College
Brookvale, NSW
03.2022 - 08.2022
- Developed and implemented training programs to enhance player skills and team performance.
- Analyzed game strategies and provided feedback to players for continuous improvement.
- Conducted regular evaluations of player progress and adjusted training plans accordingly.
- Collaborated with coaching staff to design practice sessions focused on tactical execution.
Delivery Driver
Pound of Pizza
Forestville, NSW
10.2021 - 02.2022
- Delivered orders efficiently, ensuring timely service to enhance customer satisfaction.
- Managed route planning to optimize delivery times and fuel efficiency.
- Maintained vehicle cleanliness and functionality, adhering to safety protocols.
- Recorded delivery information accurately to ensure proper inventory management.
Community Work Volunteer (voluntrary)
St Augustines College (Women and Children Shelter)
Dee Why, NSW
01.2019 - 08.2021
- Implemented feedback mechanisms to assess program effectiveness and identify areas for improvement.
- Mentored new volunteers, fostering a supportive environment and encouraging professional growth.
- Fostered community growth by organizing and leading various volunteer projects.
- Raised funds for local nonprofits through organizing and executing charity events.
- Played an integral role in improving overall quality of life within the community through dedicated service and proactive problemsolving.
Baseball Umpire
Manly Warringah Baseball
Forestville, NSW
09.2016 - 03.2019
- Officiated games, ensuring fair play and adherence to league rules.
- Communicated effectively with players and coaches to resolve conflicts on-field.
- Evaluated player performance and game situations for accurate decision-making.
- Maintained composure under pressure, managing high-stakes game environments.
Education
Social Science
Macquarie University
Macquarie Park, NSW04-2026
High School Diploma -
St Augustines College
Brookvale, NSW11-2021
Skills
- Customer satisfaction
- POS systems operations
- Team leadership
- Customer relations
- Team supervision
- Task delegation
- Employee motivation
- Policy enforcement
- Employee development
- Operations management
- Stock management
- Quality controls
- Performance optimization
- Retail merchandising
- Performance coaching
- Workplace organization
- Interpersonal conflict resolution
- Email and phone communication
Interests
Timeline
Programme Observer (University Placement)
BaptistCare Australia
03.2025 - 07.2025
Floor Supervisor
Bayfields
03.2022 - Current
Football Coach
St Augustines College
03.2022 - 08.2022
Delivery Driver
Pound of Pizza
10.2021 - 02.2022
Community Work Volunteer (voluntrary)
St Augustines College (Women and Children Shelter)
01.2019 - 08.2021
Baseball Umpire
Manly Warringah Baseball
09.2016 - 03.2019
Social Science
Macquarie University
High School Diploma -
St Augustines College