Lachlan Cooper
WEST PENNANT HILLS,New South Wales
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Inchcape Automotive Retail - Subaru Castle Hill
12.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Store Person
Repco Dural
03.2023 - 12.2023
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Collaborated with team members to optimize store operations and achieve performance goals.
Vinyl and PPF Applicator
Cdm Motorsport
01.2023 - 04.2023
- Ensured optimal performance by regularly inspecting and calibrating applicator machinery.
- Reduced waste by accurately measuring and mixing chemicals according to guidelines.
- Managed inventory effectively to minimize shortages or overstocking issues, optimizing purchasing decisions for cost savings.
- Calculated areas for treatment to accurately estimate quantity of chemicals needed.
Delivery Driver
Dominos's Pizza
02.2022 - 12.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Trainee Mechanic
The AutoDoc
04.2021 - 12.2021
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
Education
No Degree - Industrial Design
Western Sydney University
Sydney, NSWHigh School Diploma -
Oakhill College
Castle Hill, NSW12.2022
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Closing Techniques
- Consultative Sales
Timeline
Sales Consultant
Inchcape Automotive Retail - Subaru Castle Hill
12.2023 - Current
Store Person
Repco Dural
03.2023 - 12.2023
Vinyl and PPF Applicator
Cdm Motorsport
01.2023 - 04.2023
Delivery Driver
Dominos's Pizza
02.2022 - 12.2022
Trainee Mechanic
The AutoDoc
04.2021 - 12.2021
No Degree - Industrial Design
Western Sydney University
High School Diploma -
Oakhill College
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