Lachlan Culverhouse
Sydney
Summary
Highly motivated and dedicated professional with exceptional communication skills, a strong work ethic, and a positive attitude. Background in customer service, problem-solving, Business Operations and thriving under pressure. I would bring valuable expertise and experience to your team.
Overview
8
8
years of professional experience
Work History
Deckhand
Fantasea Cruising
06.2024 - Current
- Provided Whale Watching Cruises and Sightseeing Cruises throughout Sydney Harbour.
- Assisted in the operation of vessels.
- Worked as part of a team while being responsible for 50-200 passengers per trip including knowledge of safety equipment and emergency situations on whole fleet of vessels.
Volunteer Passenger Attendant
Sydney Rail Services & Lachlan Valley Railway & Sydney Bus Museum
01.2017 - Current
- Strong customer service, strong communication skills, adaptability, service of food and beverages, working under direction and guidance, and strong awareness of workplace health and safety.
Customer Service Crew
Manly Fast Ferries
06.2022 - 05.2024
- Since initially being employed I gained stronger customer service skills.
- Daily customer service, sales and interactions with various clients, being punctual and supporting company promotions as well as helping keep relevant KPI's up to a professional standard.
- Being involved in the transition to the Opal system.
Deckhand - Trainee Program
Serco Defence Asia Pacific
11.2022 - 12.2022
- For 2 months I had the opportunity to experience a trainee program based on tanker vessels and 24m Stebers.
- Within this program, I learnt a vast range of knowledge about this industry and the expectations as a deckhand within this role. Within the month I was confident with line handling and communication with the team as well as getting the experience of working alongside the Royal Australian Navy.
Education
Certificate III - Business Operations
TAFE NSW
NSW11.2024
Certificate III - Maritime Operations
TAFE NSW
NSWCertificate II - Maritime Operations
TAFE NSW
NSW02.2024
Certificate I - Maritime Operations
TAFE NSW
NSW03.2023
Skills
Fast learner
Highly dependable
Excellent attention to detail
Proactive
Timeline
Deckhand
Fantasea Cruising
06.2024 - Current
Deckhand - Trainee Program
Serco Defence Asia Pacific
11.2022 - 12.2022
Customer Service Crew
Manly Fast Ferries
06.2022 - 05.2024
Volunteer Passenger Attendant
Sydney Rail Services & Lachlan Valley Railway & Sydney Bus Museum
01.2017 - Current
Certificate III - Business Operations
TAFE NSW
Certificate III - Maritime Operations
TAFE NSW
Certificate II - Maritime Operations
TAFE NSW
Certificate I - Maritime Operations
TAFE NSW
Similar Profiles
Jingyu HuJingyu Hu
Sales Representative at Fantasea Cruising, NRMASales Representative at Fantasea Cruising, NRMA
Fintan LennonFintan Lennon
Skipper at Fantasea CruisingSkipper at Fantasea Cruising
Lisa BrownLisa Brown
Operations Manager at The Cruising Yacht Club of WAOperations Manager at The Cruising Yacht Club of WA