Lachlan Dunstone

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• Contributed to safer working environment through diligent adherence to company guidelines for personal protective equipment usage and hazard communication protocols.
• Minimized downtime for clients by swiftly troubleshooting issues and restoring normal operations as quickly as possible.
• Completed extensive training programs to remain current on advances in gas technology, ensuring optimal performance of installed systems.
• Worked closely with manufacturers'' representatives to receive specialized training on new products, enhancing overall service capabilities offered to clients.
• Consistently met or exceeded performance metrics for service call completions, contributing to overall success of the team and company.
• Developed comprehensive diagnostic skills to accurately identify issues and provide appropriate repair solutions.
• Maintained up-to-date knowledge of industry regulations, ensuring full compliance in all work performed.
• Proactively identified potential hazards during routine inspections, mitigating risks before they escalate into significant problems.
• Set up appliances like water heaters, gas ducted heaters, evaporative air conditioners, and dishwashers with correct settings to maximize performance.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
• Kept detailed job records using Fieldinsight to maintain up-to-date filing system.
• Generated reports detailing findings and recommendations.
• Delivered high level of service to all customers and effectively resolved issues.
• Educated clients on proper equipment usage and maintenance procedures, contributing to longer-lasting appliances and reduced service calls.

• Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
• Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
• Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
• Mentored junior plumbers, sharing industry expertise to improve overall team performance.
• Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Complied with state plumbing codes throughout duration of each project.
• Offered guidance and training to junior team members.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
• Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
• Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
• Read blueprints to determine appropriate materials and procedures for each project.
• Enhanced team productivity with effective communication and collaboration during complex projects.
• Negotiated favorable contract terms with suppliers, resulting in significant cost savings on materials.
• Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
• Oversaw budgeting and financial management for multiple projects, optimizing resource allocation and minimizing costs.
• Implemented quality control measures, consistently delivering high-quality results within deadlines.
• Installed new piping systems in various types of buildings following local building codes and regulations.

• Contributed to company cost savings through diligent monitoring of raw material consumption during production processes.
• Continuously updated technical knowledge in field by attending industry conferences, participating in training programs, and staying informed about emerging technologies related to batch plant operations.
• Consistently met production targets by effectively managing daily tasks and priorities within given timeframe.
• Optimized batch plant operations by implementing efficient scheduling and resource allocation.