Lachlan Eather
Narrabri
Summary
Determined and forward thinking hospitality employee with plentiful experience in customer service. Performs to the expected standard of patrons in an effort to create rapport with clientele and maintain a customer friendly environment. Takes initiative and demonstrates effective teamwork skills when collaborating with coworkers. Consistently maintains reliability as an employee and showcases the ability to adapt to leadership positions within the workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Josephine's Drinks
03.2025 - Current
- Maintained a clean and organised work environment ensuring compliance with safe work procedures.
- Contributed to a positive work environment through effective communication skills and teamwork with colleagues.
- Provided excellent customer service and performed in the making quality cocktails to increase customer satisfaction.
- Handled high pressure situations professionally during the service periods with high volumes of patrons.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Casual Bar Manager/Bartender/Food Runner/Barista
Wilga Hotel
07.2022 - Current
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Operated and maintained TAB, Keno and Gaming terminals which involves assisting customer enquiries, cash handling, inputting bets and preparing reports on sales, transactions, and inventory.
- Demonstrated management and sales skills in the bottle shop by upselling products, showcasing knowledge of sold products and ensuring proper stock rotation to minimise wastage.
- Mentored and trained staff members to ensure that they follow procedures and apply best practices.
- Demonstrated effective communication skills through working cooperatively with coworkers and efficient service with clientele.
- Participated in in safe food handling practices in a kitchen environment.
- Prepared and served espresso coffee to a satisfactory level.
Food Runner
Thai Home Restaurant
05.2021 - 08.2024
- Collaborated with chefs and kitchen staff to ensure accurate food order preparation and delivery of cuisines in a timely manner.
- Maintained cleanliness within the restaurant, ensuring a comfortable and pleasant atmosphere for customers.
- Effectively used attentive listening and communication skills to ensure customers needs are catered for.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Education
High School Diploma -
Narrabri High School
Narrabri, NSW09-2024
Skills
- Fast learner
- Strong work ethic
- Customer service experience
- Time management
- Efficient organisation and preparation
- Multi-tasking and proactivity
- Public Speaking
- Food handling
Certification
- Certificate II in Hospitality
- Responsible Service of Alcohol Certificate
- Responsible Conduct of Gambling Certificate
Timeline
Bartender
Josephine's Drinks
03.2025 - Current
Casual Bar Manager/Bartender/Food Runner/Barista
Wilga Hotel
07.2022 - Current
Food Runner
Thai Home Restaurant
05.2021 - 08.2024
High School Diploma -
Narrabri High School
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